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Surveillance System Trends: AI, Storage and Security Explained
UC Advanced caught up with Jeremie Francois, Sales Director, from Synology, to discover what end users look for in a surveillance system, in particular...
Public Sector at Digital Crossroads for Transformation
8x8 and Cavell have released a new nationwide report highlighting tech and cyber challenges in the public sector, based on insights from senior public...
“The Big Summer Flex”: Is a four-day week replacing the classic Summer Friday?
Key findings from research commissioned by Owl Labs reveals:
48% of UK companies offer a formal four-day week
91% of Gen Z and 87% of Millennials...
Insights from GX Summit 2025: Why People Matter in Tech Evolution
This article first appeared in UC Advanced magazine: issue #18Transformation doesn’t come from technology alone – it comes from people too
That was the message...
Preparing for the PSTN Switch-Off: Resellers Can Accelerate Fibre Migration
This article first appeared in UC Advanced issue#20Data produced this year suggests that 70% of the UK population has access to full fibre, yet...
One and the Many: The rise of Single Provider Preference
This article first appeared in UC magazine issue #20.
Much is made of organisations using single platforms for all their comms needs. However, recent research...
Network Failures costing a third of UK businesses up to £4m per year
A new IDC InfoBrief commissioned by Expereo reveals that 33% of UK businesses report revenue losses of up to £4 million annually due to...
Consumers Demand Fines for Long Hold Times
62% of Brits say companies should be penalized for slow responses
British consumers have lost patience with long hold times, and they want companies to...
Unlocking the Future with Digital Twins
A digital twin is a dynamic virtual representation (‘twin’) of a physical asset, process or system, bridging the physical and digital worlds. They turn...
Background Noise: The Silent Business Expense
This article was originally contributed by Scott Tompkins, Sound Specialist at Logitech in UC Advanced magazine issue#20.
In today’s hybrid and open plan workspaces, employees...
What’s Smoking Hot in CCs?
A year ago, in UC Advanced #11 magazine, Laura Ball, Zoom’s Virtual Agent Lead, EMEA, gave UC Advanced her thoughts on the current trends...
Cisco Research: Major Infrastructure Shift could signal Boom or Bust
Cisco's new global study, based on a survey of 8,065 senior IT and business leaders responsible for networking strategy and infrastructure at organizations with...
Owl Labs: The UK Workforce Expects Greater Autonomy and Innovative Technology
• Despite a rise in return-to-office mandates, the majority of hybrid workers in the UK attend the office three (41%) or four (27%) days...
Dropbox Research: 11.3bn Hours Spent a Year on Admin
New research from Dropbox, in partnership with YouGov, reveals a surprising reality: UK office workers could be spending an estimated 11.3 billion hours a...
ISG: Contact Centers “More innovation …than at any other time in their history”
Innovation by software providers is outpacing enterprises’ ability to adapt but provides opportunity to modernize customer experiences, ISG new research says
The evolution of AI...
