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Jabra Research: Just 12% in UK have Fully Adopted AI Technology

New research from Jabra reveals a divide in how UK workers are adapting to AI, with just 12% meeting its definition of an AI...

Logitech Study: Understanding Our Relationship with Technology

New Logitech Ctrl Tomorrow Study Reveals Technology’s Impact On Mood, Wellbeing, Performance and Potential Logitech International has unveiled its inaugural global Ctrl Tomorrow Study, a...

nPerf releases Latest UK Mobile Coverage Results

• EE dominates both 4G and 5G coverage. • Northern Ireland offers the best 5G coverage (48.2%), Wales the lowest (40.3%). • EE covers 5G 1.3...

Logitech Study: Poor Technology Planning Disrupts Meetings and Hits Productivity

Research reveals fragmented decision-making, late technology integration, and meeting disruptions cost companies significant time and revenue. Logitech's recently commissioned Workplace Experience (WX) study of 1,700...

Why Real-time CX Demands a Different Communications Foundation

This article first appeared in News in the Channel magazine issue#43. CX is an important function in many businesses, but it can break down if...

Giacom and Huntress help MSPs scale Managed Security Services at Partner Event

Giacom and Huntress recently hosted MSP partners at Events @ No 6 in the City of London for an exclusive launch event exploring how...

Report: Organisation AI Tools now Run with Little to No Supervision

Reco is a cybersecurity company focused on securing the use of SaaS applications and AI inside organisations. It has increasingly positioned itself around AI-agent...

8×8 Survey: UK CIOs Accountable for AI Failure But Lack Data to Govern

Technology leaders struggling with an accountability gap between AI adoption and governance infrastructure Half of UK technology leaders say the CIO (Chief Information Officer) is...

Wavenet Shadow-Planner Alert: For When Disruption Strikes

Wavenet has launched Shadow-Planner Alert, a secure mass communications solution designed to help organisations keep people informed and coordinated when disruption strikes. Built for cyber...

AI-Powered Cyberattacks Drive Downtime Costs to $19m per Hour

Downtime costs reach US$19 million per hour (approximately £14.07 million) on average when endpoint devices become inoperable, according to Absolute Security’s latest research: 88%...

nPerf: UK is 2nd in Europe for 5G SA Adoption for First Half 2026

nPerf is an independent platform for measuring Internet performance, based on real user experience. Its platform is widely used to compare ISPs, monitor network...

University Clearing Set to Trigger 80,000 Calls in Eight Hours

Secondary school exam season has come to an end, but for one group exam-related stress is just beginning to ramp up: university IT departments...

BT’s Gavin Jones shares how Partners can design Smarter to Drive Revenue

This article first appeard in UC Advanced magazine issue #25. Gavin Jones, Director, Wholesale Partners, BT Wholesale, shares how partners can design smarter to drive...

Interview with 8×8’s Chris Angus

This article first appeared in UC Advanced magazine issue #25. While CRM platforms continue to encroach on the Contact Centre, the newly appointed 8x8 Vice...

Inside Hertfordshire Community NHS Trust’s Contact Centre Transformation

Gary Adams, Head of Digital Operations at Hertfordshire Community NHS Trust, talked us through its recent digital transformation. Q What prompted the shift toward rethinking...

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