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University Clearing Set to Trigger 80,000 Calls in Eight Hours

Secondary school exam season has come to an end, but for one group exam-related stress is just beginning to ramp up: university IT departments...

BT’s Gavin Jones shares how Partners can design Smarter to Drive Revenue

This article first appeard in UC Advanced magazine issue #25. Gavin Jones, Director, Wholesale Partners, BT Wholesale, shares how partners can design smarter to drive...

Interview with 8×8’s Chris Angus

This article first appeared in UC Advanced magazine issue #25. While CRM platforms continue to encroach on the Contact Centre, the newly appointed 8x8 Vice...

Inside Hertfordshire Community NHS Trust’s Contact Centre Transformation

Gary Adams, Head of Digital Operations at Hertfordshire Community NHS Trust, talked us through its recent digital transformation. Q What prompted the shift toward rethinking...

Beyond the Firewall: Growing CISO Role Poses Company Risks

Research, conducted by Dr. Simon Learmount, Associate Professor for Corporate Governance at Cambridge Judge Business School, University of Cambridge, entitled “Beyond the Firewall” in...

BT Wholesale: Confidence in Connectivity but Complexity is a Barrier

 BT Wholesale has published research from its Future Unlocked: Confidence, Capability, and Connection report, highlighting a gap between confidence in connectivity and real-world execution in UK organisations.  The study surveyed 150 UK IT decision-makers...

Gamma GX Summit 2026: Always Inspirational and Informative

Gamma’s Gamma GX conference, held on Thursday, 14 May 2026, once again delivered. As usual, the venue in the QEII Centre in Westminster was packed,...

World Cup 2026 set to Drive a new Wave of Retail Spend

As the countdown to the 2026 FIFA World Cup begins, analysis and forward-looking insights from Visualsoft suggest the tournament will trigger a fresh surge...

B2B Display Requirements are Changing in 2026: What You Need to Know

AOC's B2B Product Manager Ilkan Reyhanoglu and Regional Sales Director UK & Ireland Paul Butler on sustainability, device consolidation, and the monitor as workstation...

O2 Daisy unveils new ‘O2 Business’ brand

Top Line Insights from April survey commissioned by O2 Business: UK businesses are caught in a “complexity trap”, with 66% saying technology decisions are becoming...

UK to Impose “some form” of Restrictions for under 16s use of Phones and Social Media

In January 2026, the government announced a consultation on how to improve children’s relationships with mobile phones and social media. The consultation opened on...

Custodia to showcase Technology at DTX + UCX Manchester

Custodia, a global provider of communications capture and compliance technology, has released new regulatory insights examining how emerging technologies, regulatory developments and unified communications...

EPOS IMPACT 100: Ideal for ‘Talk-Heavy’ Professionals

Global audio specialist EPOS has successfully developed an enhanced version of its popular IMPACT 100 wired headset, boasting a series of impressive additional features. The...

Jamf: Over Half of Enterprise Devices are Outdated

More than half of enterprises are operating with outdated device operating systems, significantly increasing their exposure to cyber attacks, according to new research from...

New Cisco Insight: Strategic Wireless Investments Drive Higher ROI

Cisco has released its inaugural State of Wireless Report, revealing that Wi-Fi has evolved into a strategic growth engine capable of delivering a multiplier...

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