Revolutionising Contact Centers: How Cloud Technology Delivers Personalized Services
How a post-pandemic procession to the cloud is resulting in personalised service
I don’t know about you but the idea of a career in customer...
From Virtual Courtrooms to Hybrid Work: Navigating the New Normal in Law Firms
As the workforce has spread to a hybrid set-up, how has the legal industry dealt with a demand to work from home? Along with the...
See, Touch, and Experience Yealink Collaboration Solutions at their Centers
As video conferencing demand grows, being able to demonstrate the capabilities of solutions can be a challenge for partners. That’s why Yealink has launched...
Unlocking the Cloud: How the Legal Industry Embraces Technology
Legal is one of the more elusive industries for UC providers. So how is the Legal industry embracing the cloud? Although everyone needs a phone...
Unlocking Success: The Impact of AV Technology on Customer Trust according to Kinly
According to a study by AV solutions provider Kinly,
enhancing customer trust is the top priority for AV professionals. The
research, based on a survey of...
Resellers as Solution Partners: Reducing Complexity, Delivering Value
Bolt-On services have become a staple of modern solutions as customers demand simplicity. As businesses’ journey into the cloud continues to grow deeper, the features...
The Rise of Mobile: Insights from Enreach Head of International Carrier Sales
Iain Sinnott, Head of International Carrier Sales at Enreach for Service Providers, shares his thoughts on the year so far.
What are you focussing on...
RingCentral & Teams: a communications force to be reckoned with
RingCentral has launched RingCentral for Teams 2.0, which offers cloud-based communications, advanced telephony, SMS, fax, integrations, and industry-leading analytics, enhancing Microsoft Teams with faster...
Working from Throne: Revealing Insights on Remote Workers and Bathroom Meetings
I need to have a word with half of you; 47.6
percent of you to be exact.
Research came through in the last week that
you’ve been...
Revolutionising Customer Communications: The Power of Video
Done with meetings, video is now on its way to revolutionising customer communications. Is there ever a good time to call the customer service line?...
Unleash the Power of Professional Audio with Boom Collaboration’s Boom GEMINI
Boom Collaboration has introduced a wireless and expandable audio solution for smarter and more flexible meeting experiences. The Boom GEMINI, a portable dual-unit wireless...
Empower Success: CallRail and Microsoft Teams Drive Powerful Results
Boosting Lead Response and Conversion with CallRail and Microsoft Teams
In a game-changing move, CallRail has integrated its lead intelligence platform with Microsoft Teams, delivering...
Snom’s New M500 DECT System: Enhanced Mobility for Medium-Sized Businesses
In today's fast-paced business world, communication is key. Snom, a premium IP telephony brand, offers a range of cutting-edge products to help businesses stay...
Elevate Your Employee Experience with Workvivo and Zoom’s Innovative Platform
In today's fast-paced and ever-changing business environment, engaging employees and driving culture through connection has become more important than ever before. With the majority...
Cisco Advances the Hybrid Work Experience with Audio and Interoperability Innovations
Cisco (NASDAQ: CSCO) showcased
its new range of collaboration devices for Microsoft Teams and unveiled the new
Cisco Table
Microphone Pro, a digital and multi-directional table microphone...
