Exertis AI: Innovation for Competitive Edge
Exertis is a value-added IT distributor that specialises in providing cutting-edge technologies to businesses of all sizes. Their experts help businesses navigate the complex...
Zoom IQ new features: AI assistant to unlock productivity
Zoom has launched new AI-powered features for Zoom IQ, its virtual assistant that uses generative AI to enhance productivity and collaboration. The Meeting Summary...
New AI techs driving Google’s innovation
Google has launched its own AI-powered conversational service called Bard, a chat bot that draws on large language models and the information on the...
Webex: A New Era of Collaborative Workspaces
Cisco has announced new artificial intelligence (AI) capabilities for its Webex platform aimed at delivering an enhanced hybrid work experience.
With more and more employees...
Virtual Coworking Made Easy with Zoom IQ
Zoom has announced the expansion of Zoom IQ, a smart companion that enhances collaboration by summarising chat threads, organising ideas, drafting content, creating meeting...
Cirrus and CallMiner: AI-Driven Conversation Intelligence for Better CX
In today's fast-paced business environment, delivering exceptional customer experiences has become a critical priority for contact centers across industries. To meet this demand, leading...
AI in Insurance: Addressing Concerns and Future Prospects
The insurance sector may be in line to be the first major industry to benefit from Gen AI
The three-year pandemic, followed by a mind-blowing...
From Hype to Reality: Practical AI Lessons from Zoom Summit
Earlier in the year, Zoom convened its 2023 World Transformation Summit, bringing together business executives, artificial intelligence (AI) practitioners and thought leaders across industries.
The...
Jabra Launches ClearSpeech for Contact Centre Professionals
Jabra has launched Jabra ClearSpeech, a cutting-edge AI-powered solution designed to enhance call quality by suppressing unwanted noise. The technology, integrated into Jabra Engage...
Exabeam Unveils Latest Cybersecurity Innovations
Exabeam has announced its first quarterly product release, introducing LogRhythm Intelligence, a new offering that blends Exabeam's AI capabilities with LogRhythm's self-hosted SIEM platform...
Jabra PanaCast 50: First Certified device for Microsoft’s Intelligent Speaker functionality
Jabra is enhancing hybrid meeting experiences with its AI-powered PanaCast 50 video bar, the first certified front-of-room device for Microsoft’s Intelligent Speaker functionality. The...
Five9 Introduces End-to-End AI Suite for Transforming Enterprise CX
Five9 has announced a new addition to its Genius AI Suite, aiming to revolutionise enterprise Customer Experience (CX) with an end-to-end AI process that...
Top Trends in Contact Centres
UC Advanced caught up with three experts in the Contact Centre arena, Laura Ball CX AI Lead, EMEA at Zoom; Myles Leach, UK Managing...
AI Summit 2024: Exertis Enterprise Demonstrates Future of AI
The AI Summit 2024, held in London on 12-13 June, was a remarkable event that saw Exertis Enterprise showcase its latest innovations in artificial...
8×8 Ballot It! set to boost Voter Engagement
8x8, an integrated cloud contact centre and unified communications platform provider, has launched an AI-powered self-service solution named Ballot It! The tool aims to...
