Think you know 8x8? Think Again

Transform CX with 8×8: New RCS and AI-Powered JourneyIQ

8x8 is a leading Software-as-a-Service (SaaS) provider of cloud-based communication solutions, including voice, video, chat, contact center, and enterprise-class API solutions, all integrated into...
Martyn’s Law now Law

Resellers can help Customers with Protection of Premises Act 2025

For UC Advanced’s avid readers, we covered Martyn’s Law in issue 12. At that time, UC Advanced suggested some of the UCC devices that...

Dropbox Dash Launches New Features to Remove ‘Waste’ Time

“Knowledge workers waste more than a month a year just looking for information and switching between apps," said Drew Houston, co-founder and CEO of...

Redsquid makes 6th Aquisition in a Year with Itek

Pictured, from left: Sohin Raithatha, Vince Mignacca Redsquid has announced its acquisition of Itek Systems Management, based in Fife, Scotland. This marks Redsquid's third acquisition...

Apple v UK Home Office: IPT rules “some or all” Hearings to be in...

The case of Apple Inc. and the Secretary of State for the Home Department has reached another junction in the road. In February 2025, Apple...

Cequence Security achieves AWS WAF ready designation

Cequence Security, a pioneer in API security and bot management, is now an Amazon Web Services (AWS) Web Application Firewall (WAF) Ready Partner. This designation...
On Guard

Red Flags: Secure Your Contact Centre Against Threats

One of the best things about a contact centre is its ability to provide customers with a seamless, multi-channel support experience, allowing them to...

Not too Big, Not too Small, Just Right: NFON

Founded in 2007, and active in 15 European countries with a partner network across Europe, NFON is going places. Determined to grow, NFON means...
VoIP: Digital communication in transition

VoIP: Digital Communication in Transition

Steven Try, Channel Manager UK & Ireland, Snom Technology, discusses the VoIP market: article from UC Advanced March edition. Steven discusses market evolution and the...

AllPoints Fibre Networks and Daisy Communications sign Strategic Partnership

AllPoints Fibre Networks (APFN) and Daisy Communications have signed a long-term strategic partnership for national full fibre services. Daisy Communications will benefit from APFN’s aquila...

Partners can Streamline and Thrive: Giacom’s new Managed Services

Giacom launches Managed Services, offering billing delegation and consultancy with expert support. Key services include Assist, Premium Assist and RPI Increase. These services...

HPE’s new Aruba Networking CX 8325P Switch Delivers Nanosecond Latency

Precision timing is critical for AI workloads and private 5G experiences, and the new HPE Aruba Networking CX 8325P network switch delivers simplified operations...
Telco Plus as a Service?

A New Era For Telcos, Techcos and UCC

We are rapidly bridging the digital divide. 93% of UK households have access to the internet (Ofcom’s 2023 Technology Tracker), and almost all, 99%,...

Women in Tech: International Women’s Day 8 March 2025

From Lto R - Christel Heydemann – Orange, Margherita Della Valle – Vodafone, Allison Kirkby - BT Group and Lisa T. Su AMD International Women’s...

Zoho Study: 2 in 5 UK Businesses Cut Costs Against Shrinkflation

Zoho’s Digital Health Study surveyed 302 UK businesses (1,503 across Europe) 41% of respondents are cutting costs to cope with shrinkflation 56% of...