Generating Quality Customer Service

The AI Impact: Contact Centers Embrace Technology for Improved Service

From removing friction to enabling agents, how AI is turning around the reputation of the contact centre. It’s a universal experience we all go through....

From Waste to Worth: How Businesses Are Embracing Sustainability for Competitive Advantage

How an environmental consciousness may help businesses. On the 10th of June 2021, the finishing preparations were being made before the leaders of the world...
Nokia and Lenovo Join Forces to Revolutionise Data Centre Solutions

Nokia and Lenovo Join Forces for Data Centre Solutions

Nokia and Lenovo have teamed up to create advanced data centre networking and automation solutions tailored for AI and ML workloads. Their collaboration integrates...
Elevate Your iPECS Cloud Experience with Pragma's Latest Tools

Elevate Your iPECS Cloud Experience with Pragma’s Latest Tools

Pragma, acquired by Gamma earlier this year, recently launched Sidekick and WhatsApp for CONNECT.   Both products are available as extensions of CONNECT for iPECS Cloud....
Lenovo unveils comprehensive AI strategy at Tech World

Lenovo Unveils Comprehensive AI Capabilities at Tech World

Lenovo has announced its most extensive AI capabilities to date, unveiling a vision of 'AI for All' at its annual global innovation event, Tech...
Shure and Neat collaboration in large conferencing spaces

Revolutionising Meetings: Shure and Neat’s Collaborative Breakthrough

Shure, a distinguished leader in audio technology, is partnering with Neat, a trailblazing provider of video devices, to enhance meeting experiences in large and...
Bridging the Knowledge Gap

How VR Brings Technical Selling to Life

One of the perennial challenges for sales teams is selling products that they may not be familiar with or ones that have many specifications...
Exertis Joins Neurodiversity in Business Forum, Launches Sunflower Lanyards

Unlocking Potential: Exertis Embraces Neurodiversity in the Workplace

Exertis has committed to diversity, equity, and inclusion (DEI) in the workplace, joining the Neurodiversity in Business (NiB) forum and launching the Sunflower Lanyards...
Image of a telephone with the Isle of Wight NHS Trust logo

Unlocking the Cloud: How the Legal Industry Embraces Technology

Legal is one of the more elusive industries for UC providers. So how is the Legal industry embracing the cloud? Although everyone needs a phone...
Nuvias UC Welcomes Algo Communication Products Ltd

Nuvias UC Partners with Algo Communication Products Ltd

Nuvias UC, a leading distributor of Unified Communications (UC) solutions, is excited to announce the addition of Algo Communication Products Ltd., a premier provider...

Logitech Spot: Making the Invisible Visible in the Workplace

Logitech has introduced Logitech Spot, a workplace occupancy and environmental sensor that is packed with advanced sensors. Spot detects space occupancy to automate meeting...
Nearly Half of UK Organisations Experienced Successful Cyberattacks, Reveals Tenable Study

Unveiling the Alarming Reality: UK Organisations Under Siege from Cyberattacks

A recent study commissioned by Tenable reveals that48% of cyberattacks on UK organisations in the past two years were successful, forcing security teams into...
Building the Office of the Future

Zoom’s Office Transformation: A Look Inside Their Innovative Workspace Strategy

After recalling employees back to the office, Zoom talks to UC Advanced about how they have designed their new office spaces. How do you organise...

Snom appoints Fabio Albanini as VP Global Sales

Snom, the premium IP telephony brand, has announced Fabio Albanini as its new Vice President of Sales. Albanini, who has been an integral part...

Dropbox Dash Launches New Features to Remove ‘Waste’ Time

“Knowledge workers waste more than a month a year just looking for information and switching between apps," said Drew Houston, co-founder and CEO of...