Enhanced Customer Experience with AI-Powered Voice Support for 8x8 Intelligent Customer Assistant

Enhanced CX with AI-Powered Voice Support for 8×8 Intelligent Customer Assistant

8x8 has expanded their AI-powered voice support for the 8x8 Intelligent Customer Assistant. The advanced AI solution now supports voice as well as digital...
Image of a person analyzing investment data on a computer.

Breaking Barriers: J.P. Morgan’s Fusion Platform Opens New Doors for Investors

J.P. Morgan has unveiled its Securities Services Data Mesh for institutional investors, available through Fusion, its cloud-native platform. The solution allows investors to access...
Exertis celebrates Black History Month with a series of webinars featuring influential speakers.

Exertis Hosts Inspirational Black History Month Webinars: Join Now!

Exertis, a leading distributor, is celebrating Black History Month by hosting inspirational speakers, including Yemi Elegunde, Alesia Hendley, Dame Kelly Holmes, and Piers Linney....
Digital Teammates

Digital Teammates: The Promise and the Peril

Salesforce has introduced Agentforce in Slack, a platform that enables the creation of task-specific AI "digital teammates". These agents can access company data, understand...
Telcom Chosen as Strategic Partner for St Michael's Manchester Development

St Michael’s: Manchester’s Ultimate Transformation Project for a Hyper-Connected Future

Telcom, a top UK provider of dedicated business connectivity, has been chosen as a strategic partner to supply its connected building solution, Preconnect, to...
Avaya Technology Selected by Magdi Yacoub Heart Foundation to Power Communications at New Healthcare Facility in Cairo

Avaya Technology Selected by Magdi Yacoub Heart Foundation to Power Communications at New Healthcare...

The Magdi Yacoub Heart Foundation, an Egyptian NGO, has partnered with Avaya to power communications at its upcoming healthcare facility in Cairo. Integrated by...
Cohesity and Snowflake Partner to Enhance Data Analytics and Security

SmartFiles: The Key to Secure and Efficient Data Analysis

Cohesity has launched Cohesity SmartFiles on the Snowflake Data Cloud, enabling businesses to garner analytical insights from their on-premises and cloud data. The partnership...
Exertis Raises £125,000 for Mental Health UK, Shifts Focus to Local Charities for FY25

Exertis Raises £125,000 for Mental Health UK, Shifts Focus to Local Charities for FY25

Exertis announced it has raised £125,000 for Mental Health UK, marking the conclusion of its FY24 charity partnership.  The funds raised through various employee-led initiatives...
Mark Kempson

Kinly announces Mark Kempson as new Head of Consultancy and Design UK

The role will see Mark bring new levels of leadership and support for all national and some international projects, as the company looks to...
RealWear's Wearable Computers Enhance Surgical Training and Address NHS Skills Shortage

Medical Training Revolutionised: Wearable Tech Takes Learning to New Heights

RealWear, a pioneer in wearable computing, is transforming student learning in the Trauma and Orthopaedic Department at North Tees and Hartlepool NHS Foundation Trust....
Discover actionable insights from Zoom's 2023 AI Summit. Learn how to implement ethical AI and enhance customer and employee experiences responsibly.

From Hype to Reality: Practical AI Lessons from Zoom Summit

Earlier in the year, Zoom convened its 2023 World Transformation Summit, bringing together business executives, artificial intelligence (AI) practitioners and thought leaders across industries.  The...

Five9 Introduces End-to-End AI Suite for Transforming Enterprise CX

Five9 has announced a new addition to its Genius AI Suite, aiming to revolutionise enterprise Customer Experience (CX) with an end-to-end AI process that...
Cohesity Announces Indra Nooyi, Jim Snabe, Ken Denman, and Tami Erwin Join CEO Advisory Council

Unlocking Data Secrets: Cohesity’s CEO Advisory Council Sets New Course

Cohesity has established a CEO Advisory Council featuring industry heavyweights Indra Nooyi, Jim Snabe, Ken Denman, and Tami Erwin. The council aims to offer...
Introducing the AQUILA PRO AI AX3000 Wi-Fi 6 Smart Mesh Router

Revolutionize Your Wi-Fi: Introducing the AQUILA PRO AI M30

D-Link has launched the AQUILA PRO AI AX3000 Wi-Fi 6 Smart Mesh Router (M30), a cutting-edge device that leverages artificial intelligence to improve Wi-Fi...
Illustration of UK businesses harnessing the power of AI

Cirrus and CallMiner: AI-Driven Conversation Intelligence for Better CX

In today's fast-paced business environment, delivering exceptional customer experiences has become a critical priority for contact centers across industries. To meet this demand, leading...