Revolutionising Customer Communications

Revolutionising Customer Communications: The Power of Video

Done with meetings, video is now on its way to revolutionising customer communications. Is there ever a good time to call the customer service line?...
Image of a customer support agent using video integration to assist a customer

The Rise of Mobile: Insights from Enreach Head of International Carrier Sales

Iain Sinnott, Head of International Carrier Sales at Enreach for Service Providers, shares his thoughts on the year so far. What are you focussing on...
Yealink Collaboration Solutions at their Centers

See, Touch, and Experience Yealink Collaboration Solutions at their Centers

As video conferencing demand grows, being able to demonstrate the capabilities of solutions can be a challenge for partners. That’s why Yealink has launched...
Adapting Strategies for Age-Inclusive Customer Engagement

Adapting Strategies for Age-Inclusive Customer Engagement

Amitha Pulijala, VP, Product – Platform & Video at Vonage discusses why age-inclusive digital customer engagement makes business sense. While brands have recognised the importance...
Resellers as Solution Partners: Reducing Complexity, Delivering Value

Resellers as Solution Partners: Reducing Complexity, Delivering Value

Bolt-On services have become a staple of modern solutions as customers demand simplicity. As businesses’ journey into the cloud continues to grow deeper, the features...
Image of a telephone with the Isle of Wight NHS Trust logo

Unlocking the Cloud: How the Legal Industry Embraces Technology

Legal is one of the more elusive industries for UC providers. So how is the Legal industry embracing the cloud? Although everyone needs a phone...
From Virtual Courtrooms to Hybrid Work: Navigating the New Normal in Law Firms

From Virtual Courtrooms to Hybrid Work: Navigating the New Normal in Law Firms

As the workforce has spread to a hybrid set-up, how has the legal industry dealt with a demand to work from home? Along with the...
Advanced healthcare technology in Egypt

Revolutionising Contact Centers: How Cloud Technology Delivers Personalized Services

How a post-pandemic procession to the cloud is resulting in personalised service I don’t know about you but the idea of a career in customer...
RingCentral for Teams 2.0

RingCentral & Teams: a communications force to be reckoned with

RingCentral has launched RingCentral for Teams 2.0, which offers cloud-based communications, advanced telephony, SMS, fax, integrations, and industry-leading analytics, enhancing Microsoft Teams with faster...
Empowering Success: How CallRail and Microsoft Teams Drive Results

Empower Success: CallRail and Microsoft Teams Drive Powerful Results

Boosting Lead Response and Conversion with CallRail and Microsoft Teams In a game-changing move, CallRail has integrated its lead intelligence platform with Microsoft Teams, delivering...

Unleash the Power of Professional Audio with Boom Collaboration’s Boom GEMINI

Boom Collaboration has introduced a wireless and expandable audio solution for smarter and more flexible meeting experiences. The Boom GEMINI, a portable dual-unit wireless...

Snom’s New M500 DECT System: Enhanced Mobility for Medium-Sized Businesses

In today's fast-paced business world, communication is key. Snom, a premium IP telephony brand, offers a range of cutting-edge products to help businesses stay...

Elevate Your Employee Experience with Workvivo and Zoom’s Innovative Platform

In today's fast-paced and ever-changing business environment, engaging employees and driving culture through connection has become more important than ever before. With the majority...

Snom’s commitment to innovation and growth with partners

Snom has achieved remarkable success in its fiscal year 2023, recording its second-best result in its history. Snom's record-breaking sales figures and strengthened market...

Cisco Advances the Hybrid Work Experience with Audio and Interoperability Innovations

Cisco (NASDAQ: CSCO) showcased its new range of collaboration devices for Microsoft Teams and unveiled the new Cisco Table Microphone Pro, a digital and multi-directional table microphone...