NVIDIA Nemotron Open Technologies to support Zoom’s AI Companion 3.0

Zoom Communications, Inc. and NVIDIA are working together to deliver faster, higher-quality, and customisable AI to the enterprise. Zoom’s federated architecture is to expand to...

Webex for Gamma Launch: Essential for Gamma Partners’ Portfolios

Gamma believes that with Webex for Gamma partners can turn every sale into a Transformational Opportunity Gamma Communications plc excitedly unveiled the highly anticipated Webex...
Opening the Critical National Infrastructure Umbrella

Atos: Opening the Critical National Infrastructure Umbrella

This article first appeared in UC Advanced magazine issue #21.Tony Long, Industry CTO – Resources, Services & TMT at Atos UK&I, suggests that the...
One and the many: the rise of single provider preference

One and the Many: The rise of Single Provider Preference

This article first appeared in UC magazine issue #20. Much is made of organisations using single platforms for all their comms needs. However, recent research...

Black Friday/Cyber Monday: “Consumers want Help, not Hype” 

Sinch AB has released new global research ahead of the 2025 Black Friday and Cyber Monday season. The research reveals a clear paradox that brands...

Accelo aquires Forecast

Accelo, a company offering a professional services automation (PSA) platform, has acquired UK-based Forecast, an AI-native project and resource management software firm, in an...

Workspace 365: More features to address Employee Engagement and Isolation

Workspace 365 has announced an update to its platform, in line with its vision: Everything Simplified.  Communication .Simplified is the latest enhancement to the Workspace...

Ingram Micro Ransomware Woes Continue but Progress is being made

Widespread outages across Ingram Micro's website and portal allegedly started at 9pm on Thursday 3 July 2025. On Sunday 6 July (Jul 5, 2025 10:07...

Giacom partners The Layer for MSP Growth with Advanced Integration

Giacom has a new collaboration with The Layer, a market-leading CRM platform for the channel. The collaboration has produced an extensive integration connecting Giacom’s...

Designed with Google Cloud: introducing Ericsson On-Demand

Ericsson On-Demand changes how core network services are deployed, managed and scaled - now in minutes Enables CSPs to scale effortlessly and pay only for...
Esports Market Set to Rocket

Esports Market Set to Rocket

In the past decade, esports has transformed from a niche gaming activity into a global phenomenon, fostering unprecedented levels of collaboration and social interaction....

Instant SaaS Integration In Seconds: Ingram Micro’s Xvantage Hub

AI-Powered Integration: Xvantage Integrations Hub integrates SaaS tools in seconds or minutes Expanded Capabilities: The Hub offers instant access to prebuilt applications and supports platforms...
Goodbye My Friend

Microsoft Teams to Carry Skype’s Legacy: How to Make the Switch

Skype, launched in August 2003, was created and developed by Niklas Zennström from Sweden and Janus Friis from Denmark and four Estonian developers and...

Windows 11: XMA is Supporting MSPs & Resellers to Smoothly Transition

Support for Windows 10, 365 apps, security and support will end in October 2025. UC Advanced caught up with Andy Mass, Windows 11 Lead,...
Cracking the “chatbot code”

8×8: Cracking the “chatbot code” to balance AI and Human Intuition

This article appeared in UC Advanced magazine, issue #15 February 2025, kindly contributed by Jonathan Mckenzie, Senior Contact Center Product Manager, from 8x8.Chatbots are...