Partner Sites
The Rise in Popularity of Hot Desking
This article first appeared in UC Advanced magazine issue #21.Martin Hollerup, Managing Director of Sandberg discusses the rising trend of hot desking. With most...
ShureCloud: Tackling Collaboration Challenges with Simplified, Global IT Management
In today's fast-moving, hyper-connected business environment, seamless communication is the backbone of success. Conferencing systems play a vital role, providing high-quality voice and video...
Colt: UK Network Providers can deliver Consistent Voice, Video & AI-Enabled Customer Contact
This article first appeared in UC Advanced magazine issue#21.
Kim Holder, director – enterprise unified communications, Colt Technology Services discusses how UK providers can deliver...
Virgin Media O2 CMS Overhaul Centralised, Streamlined and Saved Millions
Virgin Media O2 rebuilt entire content infrastructure, migrated 6,000+ pages, which helped support 10,000+ agents across web and retail
Virgin Media O2 has achieved multimillion-pound...
Owl Labs: The UK Workforce Expects Greater Autonomy and Innovative Technology
• Despite a rise in return-to-office mandates, the majority of hybrid workers in the UK attend the office three (41%) or four (27%) days...
ISG: Contact Centers “More innovation …than at any other time in their history”
Innovation by software providers is outpacing enterprises’ ability to adapt but provides opportunity to modernize customer experiences, ISG new research says
The evolution of AI...
Sinch: Black Friday Shopping Personalisation welcomed but Privacy Concerns remain
Key findings in Sinch’s European Black Friday and Cyber Monday (BFCM) survey include:• 63% of European customers expect to spend more or about the...
Gamma’s SafeWeb Pro: Sets the Benchmark for SMB Security with Embedded Insurance Protection
Leading communications solutions provider Gamma Communications plc (Gamma) has announced the launch of SafeWeb Pro, expanding its cyber security portfolio and bringing cyber insurance...
What’s Smoking Hot in CCs?
A year ago, in UC Advanced #11 magazine, Laura Ball, Zoom’s Virtual Agent Lead, EMEA, gave UC Advanced her thoughts on the current trends...
Background Noise: The Silent Business Expense
This article was originally contributed by Scott Tompkins, Sound Specialist at Logitech in UC Advanced magazine issue#20.
In today’s hybrid and open plan workspaces, employees...
Preparing for the PSTN Switch-Off: Resellers Can Accelerate Fibre Migration
This article first appeared in UC Advanced issue#20Data produced this year suggests that 70% of the UK population has access to full fibre, yet...
One and the Many: The rise of Single Provider Preference
This article first appeared in UC magazine issue #20.
Much is made of organisations using single platforms for all their comms needs. However, recent research...
Cloudbrink and CrowdStrike: Strengthening Authentication and Endpoint Risk Reduction
Combination of Identity Management and Crowdstrike Integration Significantly Reduces EndPoint Risk by Providing Authentication and Authorization of Both the Users and Devices
Cloudbrink, a leader...
“The Big Summer Flex”: Is a four-day week replacing the classic Summer Friday?
Key findings from research commissioned by Owl Labs reveals:
48% of UK companies offer a formal four-day week
91% of Gen Z and 87% of Millennials...
Ingram Micro Ransomware Woes Continue but Progress is being made
Widespread outages across Ingram Micro's website and portal allegedly started at 9pm on Thursday 3 July 2025.
On Sunday 6 July (Jul 5, 2025 10:07...
