Sinch: Black Friday Shopping Personalisation welcomed but Privacy Concerns remain

Key findings in Sinch’s European Black Friday and Cyber Monday (BFCM) survey include:• 63% of European customers expect to spend more or about the...

Gamma’s SafeWeb Pro: Sets the Benchmark for SMB Security with Embedded Insurance Protection

Leading communications solutions provider Gamma Communications plc (Gamma) has announced the launch of SafeWeb Pro, expanding its cyber security portfolio and bringing cyber insurance...
What’s Smoking Hot in CCs?

What’s Smoking Hot in CCs?

A year ago, in UC Advanced #11 magazine, Laura Ball, Zoom’s Virtual Agent Lead, EMEA, gave UC Advanced her thoughts on the current trends...
Background Noise: The Silent Business Expense

Background Noise: The Silent Business Expense

This article was originally contributed by Scott Tompkins, Sound Specialist at Logitech in UC Advanced magazine issue#20. In today’s hybrid and open plan workspaces, employees...
No Fibre, No Future

Preparing for the PSTN Switch-Off: Resellers Can Accelerate Fibre Migration

This article first appeared in UC Advanced issue#20Data produced this year suggests that 70% of the UK population has access to full fibre, yet...
One and the many: the rise of single provider preference

One and the Many: The rise of Single Provider Preference

This article first appeared in UC magazine issue #20. Much is made of organisations using single platforms for all their comms needs. However, recent research...

Cloudbrink and CrowdStrike: Strengthening Authentication and Endpoint Risk Reduction

Combination of Identity Management and Crowdstrike Integration Significantly Reduces EndPoint Risk by Providing Authentication and Authorization of Both the Users and Devices Cloudbrink, a leader...

“The Big Summer Flex”: Is a four-day week replacing the classic Summer Friday?

Key findings from research commissioned by Owl Labs reveals: 48% of UK companies offer a formal four-day week 91% of Gen Z and 87% of Millennials...

Ingram Micro Ransomware Woes Continue but Progress is being made

Widespread outages across Ingram Micro's website and portal allegedly started at 9pm on Thursday 3 July 2025. On Sunday 6 July (Jul 5, 2025 10:07...

Network Failures costing a third of UK businesses up to £4m per year

A new IDC InfoBrief commissioned by Expereo reveals that 33% of UK businesses report revenue losses of up to £4 million annually due to...

Dropbox Research: 11.3bn Hours Spent a Year on Admin

New research from Dropbox, in partnership with YouGov, reveals a surprising reality: UK office workers could be spending an estimated 11.3 billion hours a...
Never Dropping the Box

Dropbox Dash 2025: New Tools for MSPs & Resellers

This article first appeared in UC Advanced magazine issue #19 In the wake of a major update to Dropbox Dash in April 2025, UC Advanced...

Consumers Demand Fines for Long Hold Times

62% of Brits say companies should be penalized for slow responses British consumers have lost patience with long hold times, and they want companies to...
Seeing Double

Unlocking the Future with Digital Twins

A digital twin is a dynamic virtual representation (‘twin’) of a physical asset, process or system, bridging the physical and digital worlds. They turn...
UK Faces Digital Support Gaps

UK Faces Digital Support Gaps

The UK is facing “significant disparities” in the availability of digital support services, according to research from the Digital Poverty Alliance (DPA) across 471...