In a market crowded with headsets boasting flashy features, the EPOS Impact 500 stands out not because of any single headline capability, but because of how seamlessly everything works together for a better user experience. From the AI-driven microphones that deliver exceptional voice clarity, to the impressively effective Hybrid ANC and the outstanding battery life, every element feels carefully considered rather than simply added on.
What really defines the Impact 500, though, is its clear focus on user satisfaction and wellbeing. EPOS hasn’t just built a headset that performs well – it has built one that deliberately reduces fatigue, supports long working hours and makes the experience of being in meetings, calls or shared spaces noticeably less draining. It’s a cohesive, user-centric design that prioritises comfort, clarity and cognitive ease in equal measure.
AI-Enhanced Voice Clarity and Professional Audio Performance
The Impact 500 delivers some of the most impressive call clarity in its class, thanks to an evolved audio system built around EPOS AI™ and adaptive beamforming technology. Its three finely tuned microphones scan the environment 32,000 times per second, isolating the user’s voice with exceptional precision while intelligently suppressing surrounding noise. Whether used in an open-plan office or a busy home workspace, the headset produces a natural, full-bodied vocal profile that avoids the compression, hollowness or robotic artefacts often found in lesser models.
This refined performance is reinforced by the headset’s extensive enterprise certifications, including Microsoft Teams Open Office, Zoom Workplace and Google Meet. These standards demand consistent, professional-grade clarity even in challenging acoustic environments, and the Impact 500 meets them convincingly. The result is clean, reliable communication with minimal ambient interference, making conversations sound more like real, in-person dialogue and allowing users to speak confidently in any setting.
BrainAdaptâ„¢ and Hybrid ANC: Reducing Listening Fatigue
One of the most distinctive strengths of the Impact 500 is EPOS’ focus on cognitive wellbeing through its BrainAdapt™ technology. Developed from extensive research into the mental strain caused by prolonged digital communication, BrainAdapt is designed to lessens brain fatigue caused by poor audio. According to EPOS’ internal studies, it can reduce listening effort by up to 67%, helping users maintain better focus, comprehension and information retention throughout the day.
Working alongside this is the headset’s Hybrid Active Noise Cancellation, which effectively suppresses environmental distractions and creates a quieter, more controlled auditory space. Together, BrainAdapt and Hybrid ANC do more than simply mute background noise, they help minimise fatigue over long meeting blocks, reduce the cognitive load associated with inconsistent audio, and support sustained concentration for professionals in high call-volume or mixed-environment work. The result is a noticeably calmer, less tiring communication experience from morning to evening.
Lightweight, Comfortable, and Built for Extended Wear
Weighing just 139 grams, the Impact 500 is engineered for extended daily use without discomfort. Its breathable leatherette on-ear cushions and well-balanced headband create a secure yet unobtrusive fit that avoids pressure points and minimises heat build-up, even during multi-hour meetings or long stretches of focused work. The understated ergonomics make the headset easy to wear for prolonged periods, offering consistent comfort for both office-based and hybrid professionals.
Reliable, Flexible Connectivity for Hybrid Workflows
EPOS continues its commitment to simple, robust connectivity. The Impact 500 offers native Bluetooth, a pre-paired USB-C dongle, a USB-A adapter, and multipoint support for users who regularly switch between devices.
Upcoming firmware support for Teams over native Bluetooth will allow many professionals to eliminate dongle use entirely. In an era of increasingly port-limited laptops, this flexibility is a meaningful advantage.
Class-Leading Battery Life
Battery performance is another area where the Impact 500 clearly excels. With up to 36 hours of talk time, up to 89 hours of listening, and a 10-minute quick charge delivering approximately five hours of use, the headset is designed to accommodate even the most demanding schedules.
This longevity places the Impact 500 comfortably above many competing models and contributes significantly to its overall practicality.
Editor’s Verdict
The EPOS Impact 500 delivers a well-balanced blend of professional audio performance, intelligent noise management, and long-term comfort. Its thoughtful engineering creates a headset that not only supports productivity but also reduces the inherent strain of continuous communication.
For hybrid workers, UC professionals, and organisations looking for a reliable, scalable audio solution, the Impact 500 offers premium results at a notably accessible price point. EPOS has succeeded in producing a headset that is both technically sophisticated and genuinely user-centric.
Verdict: A refined, high-performing business headset that stands out for its clarity, comfort, and exceptional endurance. An excellent choice for demanding modern workflows.Â
Thoughtful touches make the Impact 500 feel purpose-built for hybrid work.
☕ Busy light on the earcup to signal when you’re in a call.
☕ Boom-arm call control: flip down to answer, up to mute.
☕ Talk-Through Mode for quick in-person conversations.
☕ Mute LED warning if you talk while muted.
☕ Teams, Zoom and Google Meet certifications.
