GoTo has enhanced its unified mobile device management (MDM) experience for its LogMeIn Resolve IT management and support platform.
IT teams and managed service providers (MSPs) can now manage Android and iOS mobile devices natively alongside Windows, macOS, and Linux endpoints from a single Resolve console. This provides greater control, automation, and visibility across a business’s multi-platform fleet of devices.
The update builds on GoTo’s acquisition of Miradore to integrate its MDM capabilities directly into the Resolve console. Now, mobile management happens directly in the same platform as remote monitoring and management, remote access and support, and ticketing.
IT agents and administrators can monitor all company-owned and company-managed personal devices from their Resolve dashboard and enrol Android and iOS devices with a simplified setup experience. With Resolve’s AI-powered Dynamic Insights, they can also use natural language prompts to answer questions about their fleet and build custom reports.
Joseph George, General Manager of IT Solutions Group at GoTo, explains:
“Most IT teams have a tool problem when managing a multi-platform device fleet. Laptops are in one console, phones are in another, and every extra tool means more logins, more blind spots, and more time spent switching instead of solving. By bringing Android and iOS management natively into Resolve, we’re giving IT teams and MSPs one place to manage, secure, and support every device they’re responsible for.”
IT teams and MSPs currently have access to free trial of Resolve MDM.
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