Zoom’s London Experience Center: Redefining Virtual Engagement

Zoom has unveiled its pioneering Experience Center in London, a dynamic space designed to immerse customers in the brand’s products and solutions. The facility, located adjacent to the recently opened Zoom Engagement Hub, showcases the company’s commitment to the UK market and its dedication to fostering AI-powered global communication. The Experience Center features a 125-foot Lens Wall with a curved LED screen, offering an engaging, customisable 360-degree experience. 

  • Zoom opened its new Experience Center in London, offering an immersive space to showcase its products and values.
  • The Experience Center features innovative technology like a 125-foot Lens Wall and a Boardroom of the Future, demonstrating modern meeting technology.
  • Zoom’s commitment to sustainability is evident through the Center’s Gold LEED certification and partnership with Art for Impact, promoting environmental conservation and social impact.

Zoom Elevates the Virtual Experience in London

UC Advanced were lucky enough on Wednesday to attend a significant milestone in Zoom’s UK journey, with the launch of its first-ever Experience Center, situated in the heart of London. This innovative, immersive space is the latest extension of Zoom’s brand, committed to inspiring and engaging customers and partners with their product offerings and values.

A New Era for Zoom in the UK

Zoom’s latest investment comes hot on the heels of the opening of their new office in Holborn, the Zoom Engagement Hub, in August 2023. The company’s commitment to the UK is clear, with the number of full-time employees almost doubling in the last three years.

Frederik Maris, Head of EMEA at Zoom, expressed his enthusiasm about the venture saying,

“The UK continues to be Zoom’s door to EMEA, and is one of our largest key markets outside the US. The new Zoom Experience Center is a testament to our cutting-edge technology, and the creativity that Zoom can enable, and raises the bar for our international footprint outside of the United States.”

Deepening Roots in the UK

Since their establishment in the UK in 2013, Zoom has been an integral part of the fabric of everyday life, facilitating hybrid work, enabling virtual classrooms and connecting loved ones across the country. Their broad customer base ranges from individual users to large enterprises, such as the Oracle Red Bull Racing Team, HSBC, WWF and Great Ormond Street Hospital for Children.

Step Inside the Zoom Experience Center

The Zoom Experience Center is a distinct and impressive space. It boasts over 18,000 square feet and is conveniently located adjacent to the Engagement Hub. The pivotal feature is the Lens Wall, a 125-foot-long ambient fabric wall designed to provide an immersive and dynamic visual experience. The Boardroom of the Future is another standout feature, equipped with a floor-to-ceiling curved 8K LED screen and state-of-the-art audio systems.

Zoom’s Commitment to Sustainability and Community

Zoom’s design strategy extends beyond innovative technology. In an effort to reduce its environmental impact, the Experience Center has been awarded Gold LEED certification, a globally recognised symbol for sustainability. In line with their core value of care, Zoom has partnered with the Art for Impact initiative, which matches organisations with artists to benefit local community non-profit groups.

Final Thoughts

Zoom’s latest venture in London solidifies their dedication to providing an engaging and immersive experience for their customers and partners. The Zoom Experience Center is more than a physical space; it’s a testament to the company’s commitment to innovation, sustainability and community. This move underscores Zoom’s growing presence outside the US and their commitment to enhancing virtual experiences globally. As the digital landscape continues to evolve, it’s clear that Zoom is not just keeping up, but leading the way.

FAQ

Q: What is the Zoom Experience Center in London?
A: The Zoom Experience Center in London is a flagship facility designed to inspire and immerse customers and partners in Zoom’s products, solutions, and values.

Q: When did Zoom open its new office in Holborn?
A: Zoom opened its new office in Holborn, known as the Zoom Engagement Hub, in August 2023.

Q: How has Zoom integrated into everyday life in the UK?
A: Zoom has seamlessly integrated into the fabric of everyday life in the UK by facilitating hybrid work, enabling virtual classrooms and connecting loved ones across the country.

Q: What is the central feature of the Zoom Experience Center in London?
A: The central feature of the Zoom Experience Center in London is the Lens Wall, a 125-foot-long ambient fabric wall that offers visitors an immersive experience.

Q: How does Zoom address sustainability in the design of the Experience Center?
A: Zoom addresses sustainability in the design of the Experience Center by achieving Gold LEED certification and partnering with the Art for Impact (AFI) initiative to create a custom-designed tapestry from 3,500 plastic bags, promoting environmental conservation and social impact.

Q: What is the mission of Zoom?
A: Zoom’s mission is to provide one platform that delivers limitless human connection, with a focus on streamlining communications, increasing employee engagement, optimising in-person time, improving productivity, and offering customer choice through collaboration solutions like meetings, team chat, phone, scheduler and more.

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