Zoom has launched new AI-powered features for Zoom IQ, its virtual assistant that uses generative AI to enhance productivity and collaboration. The Meeting Summary feature enables hosts to create automated summaries of meetings and share them via Zoom Team Chat and email, while the Chat Compose feature allows users to draft messages based on the context of a chat thread. Zoom’s Federated Approach to AI utilises large language models from leading AI companies and select customer models to provide value for diverse needs. Upcoming IQ capabilities include Whiteboard Draft, Whiteboard Synthesise and Meeting Queries.
- Zoom IQ is an AI-powered assistant that enhances collaboration and productivity for Zoom users.
- The new features of Zoom IQ include Meeting Summary, Chat Compose, and a Federated Approach to AI.
- Upcoming IQ capabilities include Email Compose, Zoom Team Chat Thread Summaries, Meeting Queries, Whiteboard Draft, and Whiteboard Synthesise.
Are you tired of attending unproductive meetings that leave you feeling like you wasted your time? Zoom Video Communications has launched new features of Zoom IQ, an AI-powered assistant that unlocks people’s potential through generative AI. These new features are designed to enhance collaboration and productivity, making your workday more efficient and rewarding. Let’s dive into the details.
Meeting Summary Feature
Zoom Meeting Summary is a feature that allows Zoom Meeting hosts to create a summary powered by Zoom’s own large language models and share it via Zoom Team Chat and email. This feature enables hosts to share automated summaries with attendees and those who didn’t attend the meeting, improving team collaboration and increasing productivity.
Chat Compose Feature
The Chat Compose feature allows Zoom Team Chat users to draft messages based on the context of a Team Chat thread and rephrase responses to customize text recommendations. This feature leverages OpenAI’s technology to enable users to change message tone and length easily.
Zoom’s Federated Approach to AI
Zoom utilizes its own proprietary large language AI models, those from leading AI companies – such as OpenAI and Anthropic – and select customers’ models. With this flexibility to incorporate multiple types of models, Zoom’s goal is to provide the most value for its customers’ diverse needs.
“With the introduction of these new capabilities in Zoom IQ, an incredible generative AI assistant, teams can further enhance their productivity for everyday tasks, freeing up more time for creative work and expanding collaboration.”
Upcoming IQ Capabilities
Zoom will continue to enhance its products with Zoom IQ capabilities by releasing the following generative AI-powered features:
- Email Compose: Users will receive email draft suggestions in response to the conversational context from prior Zoom Meetings, Zoom Phone calls, and email threads. Initially available in Zoom IQ for Sales, this feature makes it easier for sales professionals to follow up with customers based on the context of their last conversation.
- Zoom Team Chat Thread Summaries: This feature will allow users to catch up with the click of a button, making it easier to stay up-to-date on Team Chat messages.
- Meeting Queries: The Meeting Queries feature will allow users to catch up quickly without disrupting the meeting flow by discreetly submitting a query via in-meeting chat and receiving a generative AI-created summary of what they missed.
- Whiteboard Draft: Teams will be able to get a set of initial ideas simply using text prompts, making it easier to brainstorm and generate ideas.
- Whiteboard Synthesise: This feature automatically organizes ideas into categories, so teams can get to work faster.
Final Thoughts
Smita Hashim, chief product officer at Zoom, stated, “With the introduction of these new capabilities in Zoom IQ, an incredible generative AI assistant, teams can further enhance their productivity for everyday tasks, freeing up more time for creative work and expanding collaboration.” As remote work becomes the norm, the need for effective collaboration tools is increasing. Zoom’s new AI-powered capabilities are a step in the right direction, making it easier for teams to stay on track, catch up quickly, and generate new ideas. The Meeting Summary feature, for example, is a game-changer for busy professionals who struggle to keep track of meeting notes. The Chat Compose feature, on the other hand, allows users to customize their messages and save time. Zoom’s federated approach to AI is also commendable, as it allows customers to choose the models that work best for them. With the upcoming IQ capabilities, Zoom is poised to become an even more valuable tool for businesses of all sizes.
FAQ
Q: What is Zoom IQ?
A: Zoom IQ is an AI-powered assistant that enhances collaboration and productivity by unlocking people’s potential through generative AI.
Q: What are the features of Zoom IQ?
A: The features of Zoom IQ include Meeting Summary, Chat Compose, Email Compose, Zoom Team Chat Thread Summaries, Meeting Queries, Whiteboard Draft, and Whiteboard Synthesise.
Q: What is the Meeting Summary feature?
A: The Meeting Summary feature allows Zoom Meeting hosts to create a summary powered by Zoom’s own large language models and share it via Zoom Team Chat and email. This feature enables hosts to share automated summaries with attendees and those who didn’t attend the meeting, improving team collaboration and increasing productivity.
Q: What is the Chat Compose feature?
A: The Chat Compose feature allows Zoom Team Chat users to draft messages based on the context of a Team Chat thread and rephrase responses to customize text recommendations. This feature leverages OpenAI’s technology to enable users to change message tone and length easily.
Q: What is Zoom’s Federated Approach to AI?
A: Zoom’s Federated Approach to AI utilizes its own proprietary large language AI models, those from leading AI companies – such as OpenAI and Anthropic – and select customers’ models. With this flexibility to incorporate multiple types of models, Zoom’s goal is to provide the most value for its customers’ diverse needs.
Q: Are the new features of Zoom IQ available to all Zoom users?
A: The new features of Zoom IQ are now available to Zoom users via free trials, in selected plans.
Q: How will Zoom enhance its products with Zoom IQ capabilities?
A: Zoom will continue to enhance its products with Zoom IQ capabilities by releasing generative AI-powered features such as Email Compose, Zoom Team Chat Thread Summaries, Meeting Queries, Whiteboard Draft, and Whiteboard Synthesise.
Q: Will customer data be used to train third-party models?
A: No, customer data will not be used to train third-party models. Customers will need to go to the Zoom admin console and opt into the free trials for each feature.