Ribbon Communications Inc., a global leader in real-time communications technology and IP optical networking solutions, has a strategic collaboration agreement with Amazon Web Services (AWS).
Ribbon is building a cloud-native, secure voice communications solution on AWS. The collaboration includes joint development and customer engagement programs.
Sam Bucci, COO at RIbbon, comments:
“AWS has revolutionized telecom infrastructure by streamlining workflows and integrating automation and AI. Our collaboration supercharges this transformation, enabling our customers to innovate faster and operate more efficiently.”
Ribbon’s solution delivers a turnkey cloud native architecture that integrates with existing workloads, enabling self-paced cloud migrations. The SBC CNe, PSX policy and routing engine, and RAMP centralized management platform are containerized and optimized for AWS Elastic Kubernetes Service (EKS). Customers can gain robust lifecycle automation for telecom applications and infrastructure, reducing the operating and capital expenditure associated with deploying, operating, and managing voice networks.
Amir Rao, Director of Global GTM and Solutions, Telco Business Unit, at AWS, explains:
“Ribbon’s cloud-native Session Border Controller and SIP routing engine available on AWS Marketplace enables telecommunications providers and enterprises to deploy secure voice communications with the scalability, automation, and cost efficiency of the cloud. This solution delivers carrier-grade performance while dramatically reducing operational complexity and infrastructure costs, and through integration with generative AI services via Amazon Bedrock, opens new possibilities for intelligent network operations and enhanced customer experiences.”
Early adopter, Aircall’s Chief Technical Officer, Jigar Desai, comments:
“Deploying Ribbon’s SBC SWE on AWS has been foundational to Aircall’s ability to scale globally with speed and reliability. This architecture gave us carrier-grade performance without the cost or rigidity of private data centers, while enabling near-real-time capacity scaling to meet customer demand. It allows us to support rapid growth, deliver consistently high call quality, and move faster as we expand our AI-powered customer communications platform.”
