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Zendesk Launches Relay App for Proactive WhatsApp Messaging
Zendesk has launched Relay, an app that facilitates proactive outbound messaging for businesses. In partnership with Meta, Relay enables companies to enhance customer engagement...
Cardiff Schools Embrace Avaya Cloud Office for PSTN Switch-Off Transition
Cardiff Council is capitalising on the UK's PSTN switch-off to digitally transform the communications systems of its schools with Avaya Cloud Office by Ring...
Seizing Cloud Sovereignty Opportunities
Sovereign clouds can provide services to customers without creating vendor dependencies. Popular in continental Europe, they can also be effective in the UK, and...
AI Summit 2024: Exertis Enterprise Demonstrates Future of AI
The AI Summit 2024, held in London on 12-13 June, was a remarkable event that saw Exertis Enterprise showcase its latest innovations in artificial...
Everflow Launches Broadband and Phone Services with Gamma
UK business utility provider, Everflow, has partnered with communication services supplier, Gamma, to launch a new range of broadband and phone services for SMEs...
Five9 Introduces End-to-End AI Suite for Transforming Enterprise CX
Five9 has announced a new addition to its Genius AI Suite, aiming to revolutionise enterprise Customer Experience (CX) with an end-to-end AI process that...
Unlock Corporate Success with Advanced Interactive Panels
UC Advanced explores the Interactive AV sector, which features numerous industry terms and acronyms such as IWBs, IFPDs, and touchscreens, available in a variety...
Transform Meetings with Jabra PanaCast 50 VBS: Ultimate Video Bar System
Most work we do involves teamwork; interacting, informing, brainstorming and put quite simply, we humans need each other. Most studies find that efficiency and...
Zoom’s EMEA Channel Strategy: Unlocking New Opportunities for Resellers
Zoom has recently invested in the channel, and this now forms a key part of its go to market strategy in EMEA – and...
Vonage: The Power of Integrating UC and CC Platforms
Adam Wilson, Director of strategic partnerships (EMEA & APAC) at cloud communications provider Vonage gives UC Advanced his views on enhancing the customer experience.
Integrating...
Evolve IP Partners with F&M Telecommunications
Gloucester-based reseller, F&M Telecommunications, has joined Evolve IP's expanding list of partners, enabling access to a suite of cloud-based collaboration solutions. The partnership supports...
Insights from CX South 2024 Event at Southampton FC
Refreshingly 8x8, together with CX South 2024 conference sponsors Verint and Awaken Intelligence, took their thought leadership event to the South, making it easily...
