Lightware has launched Lightware Enterprise Program, with two distinct tiers of Enterprise agreements:
- Enterprise Global – for organisations operating globally
- Enterprise One – tailored to single-region organisations
The programs are designed around a shared set of benefits, including direct manufacturer engagement, extended warranties, advanced technical support, demo assistance and customised training.
“In today’s connected world, AV infrastructure is more than just a tool,” says Craig McQueen, Director of Enterprise Sales at Lightware. “Whether our clients are operating globally, or in a single region, our structured offering for enterprise clients serves their specific needs for reliable, scalable and future-ready AV systems.”
Organisations enrolled in the program will benefit from direct contact with the Enterprise team, with a priority on face-to-face collaboration. This includes regular business reviews, strategic site visits, exclusive access to Lightware HQ seminars and personalised customer service, to ensure Enterprise clients are benefitting from the optimal AV solutions for their workspaces.
Another key advantage is personalised pricing, whether across all regions as an Enterprise Global client, or localised pricing and preferential rates for Enterprise One clients. Extended warranties of up to 2.5 years, direct assistance from Lightware engineers and advanced replacement services are also included, along with access to technical training online via Lightware Academy.
“Along with these tailored benefits after sale, we also offer our Enterprise Program clients evaluation equipment, onsite testing and proof of concept design from day one,” explains McQueen. “We will support Enterprise clients from the very beginning of their journey to build an AV infrastructure that is tailored to their unique requirements and business needs.”
The Enterprise Global Program offers benefits like global pricing, worldwide support and exclusive perks such as custom documentation and custom Enterprise product bundles.
The Enterprise One Program provides a more straightforward approach with local support and pricing, making it ideal for businesses that don’t require the complexities of global corporations.
“We’re proud that Lightware’s technology underpins AV solutions across a wide range of industries, and has earned the trust of some of the world’s most prestigious organisations, including several Fortune 500 companies,” says McQueen. “With the launch of our Enterprise Program, we are excited to offer this unified approach to AV to many more valued clients across the globe.”
