Lenovo commissioned research by IDC, which produced the white paper “Realizing ROI from Agentic AI” published in August 2025.
According to IDC, enterprises are already realising nearly US$4 in return for every US$1 invested in generative AI, and by 2027 agentic AI is expected to double workforce productivity worldwide, marking a turning point where enterprises are shifting from piloting AI to embedding intelligent automation across their workforces.
“Agentic AI is more than a technology shift, it’s a workforce shift,” said Rakshit Ghura, VP and General Manager of Digital Workplace Solutions, Lenovo. “With agentic AI anchoring our broader AI-Enabled Workforce portfolio, we’re helping organizations turn industry projections into real outcomes, unlocking higher productivity, strengthening protection, and delivering measurable ROI faster than ever.”
“At Lenovo, we see services as the bridge between the promise of AI and real customer outcomes,” said John Stamer, VP and General Manager of Global Product Services and Sustainability Services, Lenovo. “That’s why we’ve built solutions that simplify deployment, improve operational efficiencies, and give every employee the right tools and support to succeed.”
Security and trust remain at the foundation of Lenovo’s AI-Enabled Workforce. According to Lenovo’s latest Work Reborn Series report, Reinforcing the Modern Workplace, more than 60% of IT leaders said AI agents present new threats they are not ready to manage. In addition, 90% admitted they lack full confidence in defending against AI-powered attacks.
