Clari has been named a Strong Performer in “The Forrester Wave: Conversation Intelligence For B2B Revenue, Q4 2023” report. The report praises Clari’s Conversation Intelligence tool, Clari Copilot, for its ability to analyse and predict revenue outcomes from customer and employee conversations.
Notably, Clari’s recent foray into using generative AI technology has further improved its real-time capabilities. Clari Copilot has seen a sharp rise in adoption, with over 500 customers in 500 days, due to its unmatched capabilities in sales engagement, deal management, and revenue forecasting.
- Clari has been named a Strong Performer in “The Forrester Wave: Conversation Intelligence For B2B Revenue, Q4 2023.”
- Clari’s strategic framework, Revenue Collaboration & Governance, allows revenue teams to collaborate and govern every aspect of the revenue process.
- Clari’s Conversation Intelligence solution, Clari Copilot, is seeing rapid adoption with over 500 customers using it to improve sales performance and close deals faster.
Clari Hailed as a ‘Strong Performer’ in Conversation Intelligence
In recent news, Forrester Research has recognised Clari, a prominent player in the tech realm, as a ‘Strong Performer’ in its report titled “The Forrester Wave: Conversation Intelligence For B2B Revenue, Q4 2023”. Forrester, a well-respected market research company, has particularly lauded Clari for offering an enterprise deal management solution that is superbly equipped with real-time conversation intelligence. The cherry on top is its ‘value for money’ proposition, as attested by many of Clari’s satisfied customers.
Clari’s Trifecta of Recognition
This recognition is not an isolated incident for Clari. The company’s prowess was acknowledged earlier in the year when it was named a ‘Leader’ in ‘The Forrester Wave: Revenue Operations and Intelligence, Q1 2022’. Adding to the glory, Groove, a Clari subsidiary, also earned the ‘Leader’ title in ‘The Forrester Wave: Sales Engagement Platforms, Q3 2022’. Clari’s unique ability to help organisations consolidate without compromising on an industry-exclusive Revenue Platform is making waves.
Revolutionising Revenue Process with Clari Copilot
Clari’s Conversation Intelligence (CI) solution, Clari Copilot, was evaluated along with 11 other providers across 25 criteria in the recent Forrester report. The solution stands out for its ability to analyse customer and employee conversations, extract valuable AI-driven insights, and predict revenue outcomes with a high degree of reliability.
“Clari’s vision is to deliver a unified platform that can support all facets of revenue, including forecasting cadences and conversation intelligence.”
Clari Copilot is designed to go beyond the capabilities of similar tools in the market. It empowers revenue-centric teams to act swiftly and decisively when it matters the most.
The Rise of Generative AI in Conversation Intelligence
Forrester’s report also highlights the growing importance of generative AI and its role in driving revenue through CI platforms. It states that CI tools will be the most significant AI investment for sales organisations. Clari has been quick to embrace this trend, adding valuable features to its solution, including smart summaries, actions from conversations, and even generating emails and post-call follow-ups.
Clari’s Future Plans for Conversation Intelligence
Andy Byrne, the CEO of Clari, expressed his delight at the strong evaluation of Clari’s CI capabilities. He affirmed that the company is keen on making CI an integral part of the revenue process and is looking forward to executing plans to enhance its capabilities.
Clari Copilot’s Rapid Customer Adoption
Clari Copilot has been well-received by customers. It has witnessed a growth rate of over 300% in the past year with more than 500 customers now using the solution. Clari has also offered a free trial of Copilot for anyone interested in leveraging the power of CI.
“Copilot is great for employee training. I really like the analytics and the general interface. But what really makes Copilot amazing is the real-time coaching ability.” – Ben Green, VP Operations, Oktopost
Final Thoughts
Clari’s recognition by Forrester as a ‘Strong Performer’ in Conversation Intelligence is indeed a commendable feat. It’s inspiring to see how the company is leveraging AI to revolutionise the revenue process. The widespread adoption and positive reception of Clari Copilot are testaments to the effectiveness of their solution. It is exciting to see how Clari will further enhance its capabilities and continue to provide value to its customers.
FAQ
Q: What is Clari’s position in the Forrester reports?
A: Clari has been named a Strong Performer in “The Forrester Wave: Conversation Intelligence For B2B Revenue, Q4 2023” and was previously named a Leader in “The Forrester Wave: Revenue Operations and Intelligence, Q1 2022” and “The Forrester Wave: Sales Engagement Platforms, Q3 2022” reports.
Q: What does Clari’s strategic framework, Revenue Collaboration & Governance, entail?
A: Clari’s strategic framework brings together every revenue-critical employee in every department to collaborate on revenue and governs every component of the revenue process for execution at scale.
Q: What can the Clari Revenue Platform enable revenue teams to do?
A: The Clari Revenue Platform enables revenue teams to execute all internal and external revenue workflows, including deal and pipeline inspection, revenue forecasting, sales engagement, conversation intelligence, deal management, mutual action plans, and data capture and ingestion.
Q: What did the Conversation Intelligence Forrester Wave evaluate?
A: The Conversation Intelligence Forrester Wave evaluated Clari’s Conversation Intelligence (CI) solution, Clari Copilot, and 11 other providers across 25 criteria.
Q: What does Clari Copilot offer?
A: Clari Copilot gives Clari’s revenue platform the ability to analyze customer and employee conversations, extract AI-driven insights, and predict revenue outcomes. It goes beyond similar conversation intelligence tools by helping revenue-centric teams act in the moment.
Q: What does Forrester say about the importance of AI insights within CI platforms?
A: Forrester notes the importance of enabling AI insights within CI platforms to drive revenue and states that “Conversation intelligence (CI) tools will be the most important AI investment for sales organizations.”
Q: How many customers are using Clari Copilot?
A: More than 500 customers are now using Clari Copilot.
Q: What are some customer testimonials about Clari Copilot?
A: Customers have praised Clari Copilot for providing visibility across the company, real-time coaching ability, and being a true platform that combines various capabilities into one single source of truth.
Q: Is there a free trial available for Clari Copilot?
A: Yes, Clari is offering a free trial of Copilot to anyone looking to leverage the power of CI.
