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Challenges in the Public Sector’s Remote Work Transition
As productivity trends move towards working from home, what are the challenges in the public sector?
Effective communication is crucial for the smooth functioning of...
Tech and Data-Driven Solutions: Reducing Emissions in Business
While you may know that you should be doing something about emissions, it can be difficult to know what exactly what action to take.
Along...
Adapting to Change: Future-Proofing All-in-One Solutions
Streamlining efficiency sounds like an easy win for all involved but there are a few concerns along the way
In today’s rapidly evolving business landscape,...
Cloud Technology Revolution: Empowering SMBs with UCaaS
Julien Rio, Associate Vice President, International Marketing at RingCentral discloses how to negotiate modern challenges
Modern-day SMBs have an array of challenges to overcome. For...
Unlocking Success: The Impact of AV Technology on Customer Trust according to Kinly
According to a study by AV solutions provider Kinly,
enhancing customer trust is the top priority for AV professionals. The
research, based on a survey of...
Working from Throne: Revealing Insights on Remote Workers and Bathroom Meetings
I need to have a word with half of you; 47.6
percent of you to be exact.
Research came through in the last week that
you’ve been...
Ingram Micro Value-Added Distribution: Empowering Success in the UC&C Industry
As he moves past a year and a half in the job, Ingram Micro General Manager for Unified Comms and Collaboration, Ian Aitken sat...
Revolutionising Customer Communications: The Power of Video
Done with meetings, video is now on its way to revolutionising customer communications. Is there ever a good time to call the customer service line?...
The Rise of Mobile: Insights from Enreach Head of International Carrier Sales
Iain Sinnott, Head of International Carrier Sales at Enreach for Service Providers, shares his thoughts on the year so far.
What are you focussing on...
See, Touch, and Experience Yealink Collaboration Solutions at their Centers
As video conferencing demand grows, being able to demonstrate the capabilities of solutions can be a challenge for partners. That’s why Yealink has launched...
Adapting Strategies for Age-Inclusive Customer Engagement
Amitha Pulijala, VP, Product – Platform & Video at Vonage discusses why age-inclusive digital customer engagement makes business sense.
While brands have recognised the importance...
Resellers as Solution Partners: Reducing Complexity, Delivering Value
Bolt-On services have become a staple of modern solutions as customers demand simplicity. As businesses’ journey into the cloud continues to grow deeper, the features...
Unlocking the Cloud: How the Legal Industry Embraces Technology
Legal is one of the more elusive industries for UC providers. So how is the Legal industry embracing the cloud? Although everyone needs a phone...
From Virtual Courtrooms to Hybrid Work: Navigating the New Normal in Law Firms
As the workforce has spread to a hybrid set-up, how has the legal industry dealt with a demand to work from home? Along with the...
Revolutionising Contact Centers: How Cloud Technology Delivers Personalized Services
How a post-pandemic procession to the cloud is resulting in personalised service
I don’t know about you but the idea of a career in customer...
