ReNew: Premium Refurbished Smartphones on Giacom Cloud Marketplace

Giacom has announced the launch of ReNew, a new range of Grade A refurbished smartphones designed to offer eco-conscious, high-quality solutions to its partners....

Grasp the Full Potential of AI in under 15 minutes with Dell

Dell has designed an 8-part video series, released every Tuesday at 9am (GMT-5 hours) Hosted by John Roese, Dell’s Global Chief Technology and...

Lenovo Workplace Productivity Survey: the insights are in

Lenovo’s global report Reinventing Workplace Productivity surveyed 600 IT leaders and found that while 79% believe AI will enable employees to focus on more...

Windows 11: XMA is Supporting MSPs & Resellers to Smoothly Transition

Support for Windows 10, 365 apps, security and support will end in October 2025. UC Advanced caught up with Andy Mass, Windows 11 Lead,...

Introducing Telecom’s AI Agents from ServiceNow

ServiceNow AI agents for Telecoms were built on NVIDIA AI Learnings from first-use cases will determine tasks for future telecoms out-of-the-box AI agents ...
Cracking the “chatbot code”

8×8: Cracking the “chatbot code” to balance AI and Human Intuition

This article appeared in UC Advanced magazine, issue #15 February 2025, kindly contributed by Jonathan Mckenzie, Senior Contact Center Product Manager, from 8x8.Chatbots are...

monday.com’s 2025 Partner Summit Offers Growth and Opportunities

monday.com Partner Summit held in London, 25 to 27 February 2025 monday.com has 270 global solution partners and 650 apps on the monday.com...

Zoom’s Workplace: now with Automation and more added Enhancements

  Zoom Workflow Automation streamlines work across Zoom Workplace and third-party apps such as Jira Zoom Workflow now aided by AI Companion and automation...

Nuvias UC Paves the Way with Zoom’s New Zoom Up Services Program

Nuvias UC, a leading converged communications specialist, is proud to announce its enrolment in the newly launched Zoom Up Services Program. The initiative certifies...

Powering 8×8 CX Transformation is High Adoption and Usage of AI-powered Solutions

Earlier this week, 8x8, the platform that provides CX which combines Contact Center, Unified Communication and CPaaS APIs, announced strong customer adoption and usage...

PSCo launches LED Brand Selector Tool at ISE 2025

PSCo, one the UK’s leading LED display specialists, has unveiled Pixel IQ - the industry’s most advanced LED configurator at ISE 2025. This innovative...

Hiya AI Call Assistant Stops Live and Deepfake Scams

Hiya has introduced Hiya AI Phone, an AI call assistant mobile app, which acts like a personal assistant by screening unwanted phone calls, safeguarding...

Philips Monitors to offer TCO Certified, Generation 10 with 5-year Warranty

Philips Monitors will launch their first TCO Certified, generation 10, business line to be with a 5-year warranty, demonstrating the company’s commitment to providing...

Samsung Unveils New AI-Powered Interactive Display at Bett 2025

Samsung Electronics has unveiled its new AI-powered Interactive Display, the WAFX-P model equipped with Samsung AI Assistant, at BETT UK 2025.   “Samsung envisions a future...
Zendesk Launches Flexible Pricing for Customised AI Journeys 

Zendesk Launches Flexible Pricing for Customised AI Journeys

Zendesk has introduced their market-leading AI Dynamic Pricing Plan, a flexible pricing and usage approach designed to make AI in service more accessible and...