Transform CX with 8×8: New RCS and AI-Powered JourneyIQ
8x8 is a leading Software-as-a-Service (SaaS) provider of cloud-based communication solutions, including voice, video, chat, contact center, and enterprise-class API solutions, all integrated into...
HP Expands Workforce Experience Platform in the UK
HP expands availability of the HP Workforce Experience Platform in the UK
WXP is an AI-powered platform that offers new capabilities across device management, sentiment...
HPE Expands ZTNA Solutions and Cloud-based Access Control Capabilities
HPE Expands Zero Trust and Cloud-Based Security: HPE Aruba Networking Central introduces advanced, intuitive cloud-based access control.
HPE Private Cloud Enterprise now offers Threat-Adaptive and...
Vonage Global Customer Engagement Report 2025
Finally, we have a meaty report, with a substantial group of respondents, 7,077 customers, and with a global view, 17 global markets to be...
Unlocking Recurring Revenue: Neat’s New Offers for MSPs and Resellers
UC Advanced spoke to Wayne Mason, VP of Global Distribution & Partner Programs, UK&I Regional Director from Neat. Wayne’s insights were interesting and exciting...
Exertis IT Acquires Apple Authorised Service Provider Group 8
Specialist distributor Exertis IT is pleased to announce its acquisition of Group 8, an Apple service provider, as well as the leasing of a...
Red Flags: Secure Your Contact Centre Against Threats
One of the best things about a contact centre is its ability to provide customers with a seamless, multi-channel support experience, allowing them to...
Not too Big, Not too Small, Just Right: NFON
Founded in 2007, and active in 15 European countries with a partner network across Europe, NFON is going places. Determined to grow, NFON means...
VoIP: Digital Communication in Transition
Steven Try, Channel Manager UK & Ireland, Snom Technology, discusses the VoIP market: article from UC Advanced March edition. Steven discusses market evolution and the...
Putting Sustainability at the Forefront of IT
Simon Thomas, Group ESG Lead, at Ikonic, talks in UC Advanced March magazine on the steps Ikonic have taken, and take every day, to...
UK Spring Budget 2025 offers £3.25bn AI Boost: 8×8 comments
Today, in the UK Government’s Spring 2025 budget, the UK chancellor has committed £3.25 billion to integrate AI and technology into public services, aiming...
UK Employees are Struggling with Workplace Technology
Workspace 365 research reveals more than half of UK workers are feeling overwhelmed by overcomplicated IT systems. Almost four in ten (39%) don’t use...
RingCentral’s AI Receptionist™
RingCentral’s AI Receptionist (AIR) was launched on 20 February 2025, with a controlled availability phase for select US businesses. It is an integrated AI...
Instant SaaS Integration In Seconds: Ingram Micro’s Xvantage Hub
AI-Powered Integration: Xvantage Integrations Hub integrates SaaS tools in seconds or minutes
Expanded Capabilities: The Hub offers instant access to prebuilt applications and supports platforms...
Microsoft Teams to Carry Skype’s Legacy: How to Make the Switch
Skype, launched in August 2003, was created and developed by Niklas Zennström from Sweden and Janus Friis from Denmark and four Estonian developers and...
