VoIP: Digital Communication in Transition
Steven Try, Channel Manager UK & Ireland, Snom Technology, discusses the VoIP market: article from UC Advanced March edition. Steven discusses market evolution and the...
Putting Sustainability at the Forefront of IT
Simon Thomas, Group ESG Lead, at Ikonic, talks in UC Advanced March magazine on the steps Ikonic have taken, and take every day, to...
UK Spring Budget 2025 offers £3.25bn AI Boost: 8×8 comments
Today, in the UK Government’s Spring 2025 budget, the UK chancellor has committed £3.25 billion to integrate AI and technology into public services, aiming...
UK Employees are Struggling with Workplace Technology
Workspace 365 research reveals more than half of UK workers are feeling overwhelmed by overcomplicated IT systems. Almost four in ten (39%) don’t use...
RingCentral’s AI Receptionist™
RingCentral’s AI Receptionist (AIR) was launched on 20 February 2025, with a controlled availability phase for select US businesses. It is an integrated AI...
Instant SaaS Integration In Seconds: Ingram Micro’s Xvantage Hub
AI-Powered Integration: Xvantage Integrations Hub integrates SaaS tools in seconds or minutes
Expanded Capabilities: The Hub offers instant access to prebuilt applications and supports platforms...
Microsoft Teams to Carry Skype’s Legacy: How to Make the Switch
Skype, launched in August 2003, was created and developed by Niklas Zennström from Sweden and Janus Friis from Denmark and four Estonian developers and...
ReNew: Premium Refurbished Smartphones on Giacom Cloud Marketplace
Giacom has announced the launch of ReNew, a new range of Grade A refurbished smartphones designed to offer eco-conscious, high-quality solutions to its partners....
Grasp the Full Potential of AI in under 15 minutes with Dell
Dell has designed an 8-part video series, released every Tuesday at 9am (GMT-5 hours)
Hosted by John Roese, Dell’s Global Chief Technology and...
Lenovo Workplace Productivity Survey: the insights are in
Lenovo’s global report Reinventing Workplace Productivity surveyed 600 IT leaders and found that while 79% believe AI will enable employees to focus on more...
Windows 11: XMA is Supporting MSPs & Resellers to Smoothly Transition
Support for Windows 10, 365 apps, security and support will end in October 2025. UC Advanced caught up with Andy Mass, Windows 11 Lead,...
Introducing Telecom’s AI Agents from ServiceNow
ServiceNow AI agents for Telecoms were built on NVIDIA AI
Learnings from first-use cases will determine tasks for future telecoms out-of-the-box AI agents
...
8×8: Cracking the “chatbot code” to balance AI and Human Intuition
This article appeared in UC Advanced magazine, issue #15 February 2025, kindly contributed by Jonathan Mckenzie, Senior Contact Center Product Manager, from 8x8.Chatbots are...
monday.com’s 2025 Partner Summit Offers Growth and Opportunities
monday.com Partner Summit held in London, 25 to 27 February 2025
monday.com has 270 global solution partners and 650 apps on the monday.com...
Zoom’s Workplace: now with Automation and more added Enhancements
Zoom Workflow Automation streamlines work across Zoom Workplace and third-party apps such as Jira
Zoom Workflow now aided by AI Companion and automation...
