Exertis IT Acquires Apple Authorised Service Provider Group 8

Specialist distributor Exertis IT is pleased to announce its acquisition of Group 8, an Apple service provider, as well as the leasing of a...
On Guard

Red Flags: Secure Your Contact Centre Against Threats

One of the best things about a contact centre is its ability to provide customers with a seamless, multi-channel support experience, allowing them to...

Not too Big, Not too Small, Just Right: NFON

Founded in 2007, and active in 15 European countries with a partner network across Europe, NFON is going places. Determined to grow, NFON means...
VoIP: Digital communication in transition

VoIP: Digital Communication in Transition

Steven Try, Channel Manager UK & Ireland, Snom Technology, discusses the VoIP market: article from UC Advanced March edition. Steven discusses market evolution and the...
Putting Sustainability at the Forefront of IT

Putting Sustainability at the Forefront of IT

Simon Thomas, Group ESG Lead, at Ikonic, talks in UC Advanced March magazine on the steps Ikonic have taken, and take every day, to...

UK Spring Budget 2025 offers £3.25bn AI Boost: 8×8 comments

Today, in the UK Government’s Spring 2025 budget, the UK chancellor has committed £3.25 billion to integrate AI and technology into public services, aiming...
UK Employees are Struggling with Workplace Technology

UK Employees are Struggling with Workplace Technology

Workspace 365 research reveals more than half of UK workers are feeling overwhelmed by overcomplicated IT systems. Almost four in ten (39%) don’t use...
RingCentral’s AI Receptionist™ (AIR)

RingCentral’s AI Receptionist™

RingCentral’s AI Receptionist (AIR) was launched on 20 February 2025, with a controlled availability phase for select US businesses. It is an integrated AI...

Instant SaaS Integration In Seconds: Ingram Micro’s Xvantage Hub

AI-Powered Integration: Xvantage Integrations Hub integrates SaaS tools in seconds or minutes Expanded Capabilities: The Hub offers instant access to prebuilt applications and supports platforms...
Goodbye My Friend

Microsoft Teams to Carry Skype’s Legacy: How to Make the Switch

Skype, launched in August 2003, was created and developed by Niklas Zennström from Sweden and Janus Friis from Denmark and four Estonian developers and...

ReNew: Premium Refurbished Smartphones on Giacom Cloud Marketplace

Giacom has announced the launch of ReNew, a new range of Grade A refurbished smartphones designed to offer eco-conscious, high-quality solutions to its partners....

Grasp the Full Potential of AI in under 15 minutes with Dell

Dell has designed an 8-part video series, released every Tuesday at 9am (GMT-5 hours) Hosted by John Roese, Dell’s Global Chief Technology and...

Lenovo Workplace Productivity Survey: the insights are in

Lenovo’s global report Reinventing Workplace Productivity surveyed 600 IT leaders and found that while 79% believe AI will enable employees to focus on more...

Windows 11: XMA is Supporting MSPs & Resellers to Smoothly Transition

Support for Windows 10, 365 apps, security and support will end in October 2025. UC Advanced caught up with Andy Mass, Windows 11 Lead,...

Introducing Telecom’s AI Agents from ServiceNow

ServiceNow AI agents for Telecoms were built on NVIDIA AI Learnings from first-use cases will determine tasks for future telecoms out-of-the-box AI agents ...