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Today is CX Day 2025, part of National Customer Service Week. What does it...
It’s National Customer Service Week in the UK, and we get the views from two 8x8 industry stalwarts: Lisa Orford, Global Vice President of...
Ravical: More UK Businesses are Consulting AI chatbots before their Accountants
Nearly two-thirds (64%) of UK businesses are now consulting public AI chatbots such as ChatGPT for financial advice before speaking with their accountant, according...
8×8 aces UK University Clearing in 2025
This article first appeared in UC Advanced magazine issue#20.
In the UK, Clearing is a process where students who have not secured a university place,...
Kyocera achieves 750Mbps* Short-Range Underwater Wireless Optical Communication
NOTE: image is a concept illustration, for illustrative purposes only and is not drawn to scale
*In 15cm short-range optical wireless communication at a depth...
Stretchable Sweat-Activated Yarn Batteries for Textile Electronics
Researchers have developed stretchable sweat-activated yarn batteries with stable power output during dynamic stretching. Integrated into textiles, they could power wearable electronics like headlights...
Black Friday/Cyber Monday: “Consumers want Help, not Hype”
Sinch AB has released new global research ahead of the 2025 Black Friday and Cyber Monday season.
The research reveals a clear paradox that brands...
Visualsoft: Prime Day “Halo Effect” results in average uplift of over 53%
+53.8% = average uplift across top-performing retail categories during Prime Day 2025
+45.8% = average uplift across the same categories over the past...
Selecting the right NaaS partner
There seems to be a flurry of Telcos launching their version of NaaS (Network as a Service) these days, all appealing to the “pick...
Colt Technology: 1 in 5 global firms spend US$750k+ on AI
The latest Colt Technology research finds one in five global firms spends US$750,000 or more on AI annually, and finds US and Japanese businesses...
Choosing the Right Jabra PanaCast Video Conferencing System
This article first appeared in UC Advanced magazine issue #19.
Here at UC Advanced, we were blessed to encounter “Chief Evangelist” at Jabra, Josh Blalock....
Frankfurt Named Digital Capital of the World 2025
Frankfurt, Germany, is the Digital Capital of the world, with an unparalleled combination of very high-density digital infrastructure and the largest interconnection ecosystem of...
Storyblok: Businesses Risk Millions in Fines as EU Accessibility Deadline Nears
With 4 days to go until the European Accessibility Act (EAA) comes into force on 28 June 2025, businesses across Europe are being urged...
ServiceNow Index: AI Maturity Falls across the UK
Image: ServiceNow's Knowledge 2025 partner event, held 6 to 8 May 2025.
New research reveals that AI maturity in the UK has declined by 9...
Esports Market Set to Rocket
In the past decade, esports has transformed from a niche gaming activity into a global phenomenon, fostering unprecedented levels of collaboration and social interaction....
Could Four be the New Five?
Regular UC Advanced readers may remember Owl Labs State of Hybrid Work report in 2024 in issue 12, where we encountered some fabulous work-life...
