UK Spring Budget 2025 offers £3.25bn AI Boost: 8×8 comments
Today, in the UK Government’s Spring 2025 budget, the UK chancellor has committed £3.25 billion to integrate AI and technology into public services, aiming...
RingCentral’s AI Receptionist™
RingCentral’s AI Receptionist (AIR) was launched on 20 February 2025, with a controlled availability phase for select US businesses. It is an integrated AI...
Grasp the Full Potential of AI in under 15 minutes with Dell
Dell has designed an 8-part video series, released every Tuesday at 9am (GMT-5 hours)
Hosted by John Roese, Dell’s Global Chief Technology and...
Lenovo Workplace Productivity Survey: the insights are in
Lenovo’s global report Reinventing Workplace Productivity surveyed 600 IT leaders and found that while 79% believe AI will enable employees to focus on more...
Introducing Telecom’s AI Agents from ServiceNow
ServiceNow AI agents for Telecoms were built on NVIDIA AI
Learnings from first-use cases will determine tasks for future telecoms out-of-the-box AI agents
...
Zoom’s Workplace: now with Automation and more added Enhancements
Zoom Workflow Automation streamlines work across Zoom Workplace and third-party apps such as Jira
Zoom Workflow now aided by AI Companion and automation...
Powering 8×8 CX Transformation is High Adoption and Usage of AI-powered Solutions
Earlier this week, 8x8, the platform that provides CX which combines Contact Center, Unified Communication and CPaaS APIs, announced strong customer adoption and usage...
Hiya AI Call Assistant Stops Live and Deepfake Scams
Hiya has introduced Hiya AI Phone, an AI call assistant mobile app, which acts like a personal assistant by screening unwanted phone calls, safeguarding...
Samsung Unveils New AI-Powered Interactive Display at Bett 2025
Samsung Electronics has unveiled its new AI-powered Interactive Display, the WAFX-P model equipped with Samsung AI Assistant, at BETT UK 2025.
“Samsung envisions a future...
Zendesk Launches Flexible Pricing for Customised AI Journeys
Zendesk has introduced their market-leading AI Dynamic Pricing Plan, a flexible pricing and usage approach designed to make AI in service more accessible and...
Nokia and Lenovo Join Forces for Data Centre Solutions
Nokia and Lenovo have teamed up to create advanced data centre networking and automation solutions tailored for AI and ML workloads. Their collaboration integrates...
Jabra Launches ClearSpeech for Contact Centre Professionals
Jabra has launched Jabra ClearSpeech, a cutting-edge AI-powered solution designed to enhance call quality by suppressing unwanted noise. The technology, integrated into Jabra Engage...
Exabeam Unveils Latest Cybersecurity Innovations
Exabeam has announced its first quarterly product release, introducing LogRhythm Intelligence, a new offering that blends Exabeam's AI capabilities with LogRhythm's self-hosted SIEM platform...
Top Trends in Contact Centres
UC Advanced caught up with three experts in the Contact Centre arena, Laura Ball CX AI Lead, EMEA at Zoom; Myles Leach, UK Managing...
Elevate Your iPECS Cloud Experience with Pragma’s Latest Tools
Pragma, acquired by Gamma earlier this year, recently launched Sidekick and WhatsApp for CONNECT.
Both products are available as extensions of CONNECT for iPECS Cloud....
