ServiceNow and Boomi Commit to Elevate Customer Experiences
ServiceNow and Boomi have announced a strategic collaboration to enhance customer experiences through AI-powered self-service. Leveraging ServiceNow's solutions, Boomi aims to provide streamlined customer...
Black Friday/Cyber Monday: “Consumers want Help, not Hype”Â
Sinch AB has released new global research ahead of the 2025 Black Friday and Cyber Monday season.
The research reveals a clear paradox that brands...
Selecting the right NaaS partner
There seems to be a flurry of Telcos launching their version of NaaS (Network as a Service) these days, all appealing to the “pick...
RingCentral’s AI Receptionist™
RingCentral’s AI Receptionist (AIR) was launched on 20 February 2025, with a controlled availability phase for select US businesses. It is an integrated AI...
Colt Technology: 1 in 5 global firms spend US$750k+ on AI
The latest Colt Technology research finds one in five global firms spends US$750,000 or more on AI annually, and finds US and Japanese businesses...
VoIP: Digital Communication in Transition
Steven Try, Channel Manager UK & Ireland, Snom Technology, discusses the VoIP market: article from UC Advanced March edition. Steven discusses market evolution and the...
Popular Large Room Camera Products
The most popular Large Room Cameras on Stock In The Channel
Jabra PanaCast 50Â
The Jabra PanaCast 50 is an advanced video conferencing camera designed to...
Visualsoft: Prime Day “Halo Effect” results in average uplift of over 53%
+53.8% = average uplift across top-performing retail categories during Prime Day 2025
+45.8% = average uplift across the same categories over the past...
8×8 Ballot It! set to boost Voter Engagement
8x8, an integrated cloud contact centre and unified communications platform provider, has launched an AI-powered self-service solution named Ballot It! The tool aims to...
Zoom IQ new features: AI assistant to unlock productivity
Zoom has launched new AI-powered features for Zoom IQ, its virtual assistant that uses generative AI to enhance productivity and collaboration. The Meeting Summary...
RingCentral new standalone version: AIR Everywhereâ„¢
AIR Everywhereâ„¢ is a 24/7 AI Receptionist that works with any phone system
New capabilities added to AIR include scheduling with Google and...
Ending the AI Wild West: New BSI Standard Brings Accountability
The British Standards Institute (BSI) has published the world’s first international standard for how audit bodies must operate when certifying AI management systems, establishing...
Unlocking the Potential: Creating Digital Workplaces with IT, AI, and IoT
Richard Evans, Chief Technology Officer at Cinos talks through the innovative technologies that will improve the workplace. Due to the many advances and new developments...
Exertis AI: Innovation for Competitive Edge
Exertis is a value-added IT distributor that specialises in providing cutting-edge technologies to businesses of all sizes. Their experts help businesses navigate the complex...
Jabra Launches ClearSpeech for Contact Centre Professionals
Jabra has launched Jabra ClearSpeech, a cutting-edge AI-powered solution designed to enhance call quality by suppressing unwanted noise. The technology, integrated into Jabra Engage...
