Jabra Launches AI-Powered ClearSpeech for Contact Centre Professionals

Jabra Launches ClearSpeech for Contact Centre Professionals

Jabra has launched Jabra ClearSpeech, a cutting-edge AI-powered solution designed to enhance call quality by suppressing unwanted noise. The technology, integrated into Jabra Engage...

Ingram Micro Ransomware Woes Continue but Progress is being made

Widespread outages across Ingram Micro's website and portal allegedly started at 9pm on Thursday 3 July 2025. On Sunday 6 July (Jul 5, 2025 10:07...

Giacom partners The Layer for MSP Growth with Advanced Integration

Giacom has a new collaboration with The Layer, a market-leading CRM platform for the channel. The collaboration has produced an extensive integration connecting Giacom’s...
On Guard

Red Flags: Secure Your Contact Centre Against Threats

One of the best things about a contact centre is its ability to provide customers with a seamless, multi-channel support experience, allowing them to...

Turnitin now includes AI Bypasser Detection

New detection feature helps educators detect potential AI misuse The AI bypasser feature has been trained and tested to support interactions in English...

Principle Networks Delivering Real Environmental Impact

IT services provider Principle Networks has achieved a sustainability milestone by funding the planting of 2,000 trees through its partnership with Carma, a B-Corp...

Workspace 365: More features to address Employee Engagement and Isolation

Workspace 365 has announced an update to its platform, in line with its vision: Everything Simplified.  Communication .Simplified is the latest enhancement to the Workspace...

Kyocera achieves 750Mbps* Short-Range Underwater Wireless Optical Communication

NOTE: image is a concept illustration, for illustrative purposes only and is not drawn to scale *In 15cm short-range optical wireless communication at a depth...

Webex for Gamma Launch: Essential for Gamma Partners’ Portfolios

Gamma believes that with Webex for Gamma partners can turn every sale into a Transformational Opportunity Gamma Communications plc excitedly unveiled the highly anticipated Webex...

Hiya AI Call Assistant Stops Live and Deepfake Scams

Hiya has introduced Hiya AI Phone, an AI call assistant mobile app, which acts like a personal assistant by screening unwanted phone calls, safeguarding...

Powering 8×8 CX Transformation is High Adoption and Usage of AI-powered Solutions

Earlier this week, 8x8, the platform that provides CX which combines Contact Center, Unified Communication and CPaaS APIs, announced strong customer adoption and usage...

Microsoft is Premier League’s official Cloud and AI partner

The Premier League and Microsoft Corp. have announced a five-year strategic partnership to transform how 1.8 billion fans in 189 countries engage with the...

TD SYNNEX expands ESG portfolio with IT Accessories from dbramante1928

New agreement brings responsibly made mobile and laptop accessories to partners across Europe TD SYNNEX has a pan-European agreement to offer environmentally responsible mobile, laptop,...

Samsung Unveils New AI-Powered Interactive Display at Bett 2025

Samsung Electronics has unveiled its new AI-powered Interactive Display, the WAFX-P model equipped with Samsung AI Assistant, at BETT UK 2025.   â€œSamsung envisions a future...

Instant SaaS Integration In Seconds: Ingram Micro’s Xvantage Hub

AI-Powered Integration: Xvantage Integrations Hub integrates SaaS tools in seconds or minutes Expanded Capabilities: The Hub offers instant access to prebuilt applications and supports platforms...