New CEO at Avaya
Avaya LLC, cloud communications and workstream collaboration services provider, headquartered in Morristown New Jersey, has announced further changes to its leadership board.
Alan Masarek, Avaya’s...
Nokia Drones now in Westcon-Comstor’s Distribution
Westcon-Comstor has announced an agreement with Nokia to distribute their Nokia Drone Networks drone-in-a-box solution to its channel partners to capitalise on the growing...
Five9 IDC Leader for CCaaS
Five9, provider of the Intelligent CX Platform, has been named a Leader in the IDC MarketScape: Worldwide Contact Center-as-a-Service (CCaaS) Applications Software 2024 Vendor...
8×8 Unveils Latest AI-Powered Platform Enhancements
8x8, Inc. has announced significant enhancements to its integrated cloud platform, introducing voice support to its Intelligent Customer Assistant and extending AI capabilities across...
Kyndryl and Vodafone Extend Partnership to Enhance Cybersecurity
Kyndryl and Vodafone Business have extended their partnership to bolster digital security in the financial sector, enhancing resilience for Vodafone's clients. This collaboration, which...
ServiceNow and Boomi Commit to Elevate Customer Experiences
ServiceNow and Boomi have announced a strategic collaboration to enhance customer experiences through AI-powered self-service. Leveraging ServiceNow's solutions, Boomi aims to provide streamlined customer...
Infoblox and Westcon-Comstor Collaborate to Expand Opportunities for Channel Partners
Westcon-Comstor and Infoblox have teamed up to boost partner growth on AWS Marketplace. The collaboration enables Westcon-Comstor to be the first distributor outside the...
Enabling Workplace Tasks through Zoom Workflow Automation
Zoom has introduced Workflow Automation in beta, a no-code workflow builder designed to increase workplace efficiency at no additional cost to Zoom users. The...
Jabra PanaCast 50: First Certified device for Microsoft’s Intelligent Speaker functionality
Jabra is enhancing hybrid meeting experiences with its AI-powered PanaCast 50 video bar, the first certified front-of-room device for Microsoft’s Intelligent Speaker functionality. The...
Avaya Appoints Kamilah Thomas as CPO to Drive Culture Transformation
Avaya, a key player in the enterprise customer experience (CX) space, has announced the appointment of Kamilah Thomas as Senior Vice President and Chief...
Fibreplus Partners with VIAVI Solutions
UK telecoms distributor, Fibreplus Ltd, has formed a strategic alliance with global testing solutions provider, VIAVI Solutions. Through this partnership, Fibreplus will distribute select...
Giving Fans More Thrills: Stadium Tech Boost
Westcon-Comstor has teamed up with Extreme Networks to transform stadium and venue experiences for spectators throughout Europe, the Middle East, and Africa (EMEA). As...
Rydal Group Acquires My Communications Ltd
In a move to broaden its telecom services, UK-based Rydal Group has announced the acquisition of My Communications Ltd, a Cambridge-based provider of advanced...
Southampton Residents Unwilling to Wait on Phone Calls, New Survey Finds
A new survey by 8x8, Inc. reveals that Southampton residents are among the most impatient in the UK when it comes to phone calls,...
Revolutionising Sales Training with Virtual Reality Solutions
Sales training firm, Mentor Group, has introduced a virtual reality (VR) training tool designed to elevate sales skills development. The VR tool, offering immersive...
