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8×8 Announces Enhanced Customer and Employee Experiences with New XCaaS Innovations

8x8 has announced a range of updates to enhance customer and employee experiences. These include AI-powered voice self-service, video-enhanced customer support, further Microsoft Teams...

Exertis Hosts Inspirational Black History Month Webinars: Join Now!

Exertis, a leading distributor, is celebrating Black History Month by hosting inspirational speakers, including Yemi Elegunde, Alesia Hendley, Dame Kelly Holmes, and Piers Linney....

Breaking Barriers: J.P. Morgan’s Fusion Platform Opens New Doors for Investors

J.P. Morgan has unveiled its Securities Services Data Mesh for institutional investors, available through Fusion, its cloud-native platform. The solution allows investors to access...

Avaya Technology Selected by Magdi Yacoub Heart Foundation to Power Communications at New Healthcare Facility in Cairo

The Magdi Yacoub Heart Foundation, an Egyptian NGO, has partnered with Avaya to power communications at its upcoming healthcare facility in Cairo. Integrated by...

Medical Training Revolutionised: Wearable Tech Takes Learning to New Heights

RealWear, a pioneer in wearable computing, is transforming student learning in the Trauma and Orthopaedic Department at North Tees and Hartlepool NHS Foundation Trust....

The Power of Cloud-Based Solutions: Motul’s Success Story

Motul, a renowned oil and lubricant company, has enhanced its customer experience by implementing Avaya's cloud-based solutions. Through the use of Avaya Experience Platform...

Embrace the AI Era: Microsoft’s Plan to Empower UK Businesses

New research reveals that 54% of UK business leaders are concerned about their workforce's lack of skills to leverage AI, while only 25% have...

Introducing Lightware’s New USB-C Extender Cables for High-Speed AV Installations

Lightware Visual Engineering has introduced new 8- and 10-metre USB–C extender Active Optical Cables, the CAB-USBC-AOC800K and the CAB-USBC-AOC1000K. These cables support USB 3...

Seizing the Future: Vodafone Business and e& Empower Al-Futtaim Group

Vodafone Business and e& strategic partnership has announced its first major customer win with the Al-Futtaim Group. Unveiled at GITEX 2023, the collaboration will...

The Future is Here: Avaya’s AI Takes Customer Experience to New Heights

Avaya recently showcased its 'Generative CX' concept at GITEX Global in Dubai. This innovative concept utilises generative AI to revolutionise customer and employee experiences,...

Transforming Customer Experiences: Video Integration Unveils a New Era in Support Services

8x8 has announced the upcoming availability of native video functionality for its Contact Centre. The new feature allows contact centre agents to elevate customer...

Island Resilience: Isle of Wight NHS Trust Teams Up for Better Communication

The Isle of Wight NHS Trust is partnering with Cinos to upgrade its telephony and Unified Communications (UC) system. The Cisco Powered UC telephony...

Unlocking the Secrets of Workplace Efficiency: Martello’s New Report on Microsoft Teams Performance

Martello Technologies has released its first Global Microsoft Teams Performance Trends and Business Impact report. The report highlights the unseen productivity leakages caused by...

From Threat to Triumph: Nutanix’s 20-Minute Ransomware Defence Breakthrough

Nutanix has announced new features for their Nutanix Cloud Platform to enhance cyber resilience against ransomware attacks on unstructured data. With Nutanix Data Lens...

Enhance Engagement and Efficiency with Zoom’s Latest Innovations

Zoom has launched new platform innovations at its annual Zoomtopia event, including Zoom Docs, an AI-integrated workspace for improved collaboration, and enhancements to the...

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