A businessman using a digital platform for business licensing in Dubai.

Enhancing Customer Experience: Dubai’s Innovative Approach to Business Licensing

Dubai's Department of Economy and Tourism (DET) has joined forces with Avaya to develop an AI-powered platform aimed at digitising business license applications and...
Bordeaux Métropole's digital transformation strategy

Unleashing the Power of Tech: Bordeaux’s Citizen-Centric Approach

Bordeaux Métropole, managing the world's largest urban UNESCO World Heritage Site, has devised a sustainability-focused digital transformation strategy, implementing over 1,600 digital services for...
Lenovo unveils comprehensive AI strategy at Tech World

Lenovo Unveils Comprehensive AI Capabilities at Tech World

Lenovo has announced its most extensive AI capabilities to date, unveiling a vision of 'AI for All' at its annual global innovation event, Tech...
8x8 Announces Enhanced Customer and Employee Experiences with New XCaaS Innovations

8×8 Announces Enhanced Customer and Employee Experiences with New XCaaS Innovations

8x8 has announced a range of updates to enhance customer and employee experiences. These include AI-powered voice self-service, video-enhanced customer support, further Microsoft Teams...
Exertis celebrates Black History Month with a series of webinars featuring influential speakers.

Exertis Hosts Inspirational Black History Month Webinars: Join Now!

Exertis, a leading distributor, is celebrating Black History Month by hosting inspirational speakers, including Yemi Elegunde, Alesia Hendley, Dame Kelly Holmes, and Piers Linney....
Image of a person analyzing investment data on a computer.

Breaking Barriers: J.P. Morgan’s Fusion Platform Opens New Doors for Investors

J.P. Morgan has unveiled its Securities Services Data Mesh for institutional investors, available through Fusion, its cloud-native platform. The solution allows investors to access...
Avaya Technology Selected by Magdi Yacoub Heart Foundation to Power Communications at New Healthcare Facility in Cairo

Avaya Technology Selected by Magdi Yacoub Heart Foundation to Power Communications at New Healthcare...

The Magdi Yacoub Heart Foundation, an Egyptian NGO, has partnered with Avaya to power communications at its upcoming healthcare facility in Cairo. Integrated by...
RealWear's Wearable Computers Enhance Surgical Training and Address NHS Skills Shortage

Medical Training Revolutionised: Wearable Tech Takes Learning to New Heights

RealWear, a pioneer in wearable computing, is transforming student learning in the Trauma and Orthopaedic Department at North Tees and Hartlepool NHS Foundation Trust....
Motul and Avaya logo

The Power of Cloud-Based Solutions: Motul’s Success Story

Motul, a renowned oil and lubricant company, has enhanced its customer experience by implementing Avaya's cloud-based solutions. Through the use of Avaya Experience Platform...
Microsoft Expands UK Skilling Program to Boost AI Workforce | BBC

Embrace the AI Era: Microsoft’s Plan to Empower UK Businesses

New research reveals that 54% of UK business leaders are concerned about their workforce's lack of skills to leverage AI, while only 25% have...
8x8 Contact Center Introduces Native Video Functionality for Enhanced Customer Support

Introducing Lightware’s New USB-C Extender Cables for High-Speed AV Installations

Lightware Visual Engineering has introduced new 8- and 10-metre USB–C extender Active Optical Cables, the CAB-USBC-AOC800K and the CAB-USBC-AOC1000K. These cables support USB 3...
Vodafone Business and e& Partner to Accelerate Digital Transformation for Al-Futtaim Group

Seizing the Future: Vodafone Business and e& Empower Al-Futtaim Group

Vodafone Business and e& strategic partnership has announced its first major customer win with the Al-Futtaim Group. Unveiled at GITEX 2023, the collaboration will...
Avaya's demonstration of generative AI at GITEX Global in Dubai

The Future is Here: Avaya’s AI Takes Customer Experience to New Heights

Avaya recently showcased its 'Generative CX' concept at GITEX Global in Dubai. This innovative concept utilises generative AI to revolutionise customer and employee experiences,...
8x8 Contact Center Introduces Native Video Functionality for Enhanced Customer Support

Transforming Customer Experiences: Video Integration Unveils a New Era in Support Services

8x8 has announced the upcoming availability of native video functionality for its Contact Centre. The new feature allows contact centre agents to elevate customer...
Isle of Wight NHS Trust Partners with Cinos for New Telephony and Unified Communications Solution

Island Resilience: Isle of Wight NHS Trust Teams Up for Better Communication

The Isle of Wight NHS Trust is partnering with Cinos to upgrade its telephony and Unified Communications (UC) system. The Cisco Powered UC telephony...