Verint®, The CX Automation Company™, has announced the organisation formed through the recent Verint–Calabrio® transaction will move forward under a single corporate name: Verint.
The Verint organisation now blends:
- Verint’s enterprise automation capabilities and extensive partner ecosystem.
- One of the largest global customer experience data sets to power AI advancements in CX Automation.
- Calabrio’s workforce engagement solutions used by thousands of organisations.
“Bringing things together under one brand underscores what we are building – one business, one platform and one unified vision for transforming customer experience. Verint’s 30-year track record of innovation and scale, combined with Calabrio’s powerful and trusted workforce engagement capabilities, positions us to deliver unmatched value to customers around the world.”
While the corporate name becomes Verint, the Calabrio product name will continue. Calabrio solutions will be supported and enhanced as part of the Verint CX Automation Platform.
Customers will benefit from expanded capabilities as the wider business brings together AI-powered bots, workflow automation and deep domain expertise from both businesses.
Jaime Meritt, chief product officer at Verint has commented:
“We are incredibly excited about the future of the new Verint. By leveraging the innovation engines of both organizations, we are accelerating our roadmap and delivering a platform that empowers our customers to achieve better outcomes with greater automation and intelligence. This is just the beginning of what we will accomplish together.”
