8×8 has unveiled SellWith8, a new tier in its Technology Partner Ecosystem. This exclusive level allows select partners to sell directly with 8×8, boosting go-to-market efforts and facilitating deeper integration. It will also enable partners to collaboratively address customer pain points.
SellWith8 features an invite-only partner system, direct access to the 8×8 product team, and joint go-to-market alignment. Awaken Intelligence, an inaugural partner, offers an integration with the 8×8 Contact Center, providing real-time agent guidance supported by AI.
- 8×8, Inc. has announced SellWith8, an exclusive tier within its Technology Partner Ecosystem, allowing select partners to sell directly with 8×8 and jointly solve customer pain points.
- SellWith8 offers features such as direct access to the 8×8 product team, joint go-to-market alignment, and co-marketing promotion, providing a native-like user experience for tier partners and their customers.
- Awaken Intelligence is one of the inaugural SellWith8 partners, offering an integration with the 8×8 Contact Center that provides real-time agent guidance and assistance supported by generative AI.
Introducing SellWith8: A New Echelon in Cloud Communication Solutions
8×8, a key player in integrated cloud communications, has unveiled SellWith8TM, an advanced tier of their already successful Technology Partner Ecosystem. This new proposition will provide technology partners with a unique platform to address distinct business use cases for their customers.
How SellWith8 Enhances Customer Experience
Primarily, SellWith8 allows select partners to sell directly alongside 8×8, thus enabling them to enhance their go-to-market strategies, deepen integration levels and collaborate to alleviate customer pain points. Furthermore, the programme incorporates leading-edge technologies, including artificial intelligence, into the 8×8 platform to augment business intelligence, insights, and analytics.
What SellWith8 Brings to the Table
SellWith8 offers an array of features, including direct access to the 8×8 product team for roadmap alignment and co-development. This will facilitate tighter integrations and provide a more seamless user experience for partners and their customers.
The programme also guarantees exclusive joint go-to-market alignment, which includes co-marketing promotion, sales strategy coordination and cross-company incentives.
“The 8×8 Technology Partner Ecosystem has already demonstrated remarkable success in meeting the business needs of customers and we’re honoured to be one of the first partners to join the SellWith8 tier of the programme,” said Simon Black, CEO of Awaken Intelligence.
Transforming Customer Engagement with SellWith8
The 8×8 Technology Partner Ecosystem revolutionises customer engagement by offering seamless, next-generation, native integrations for organisations of all sizes. This democratization of technology eliminates the need for complex custom development and excessive overhead costs.
Built on the 8×8 XCaaS (Experience Communications as a Service) platform’s open architecture, the programme fosters an ecosystem of leading technology partners that encourages innovation and provides enterprises with the solutions they need to offer exceptional customer experiences.
Final Thoughts
The launch of SellWith8 marks a significant step forward in the realm of integrated cloud communications. It demonstrates a robust emphasis on the depth of integrations and the importance of curated partnerships. By doing so, 8×8 ensures that this exclusive tier delivers an improved user experience, frictionless onboarding processes, and deeper integrations into the platform.
It’s clear that SellWith8 has the potential to significantly transform the way businesses communicate and collaborate. As we move forward into an increasingly digital future, such advancements will undoubtedly play a pivotal role in shaping organisational success.
FAQ
Q: What is SellWith8TM?
A: SellWith8TM is an exclusive tier within the 8×8 Technology Partner Ecosystem that allows select partners to sell directly with 8×8, increase go-to-market efforts, improve integration, and jointly solve customer pain points.
Q: What are the features of the SellWith8 tier?
A: The features of the SellWith8 tier include being highly curated with invite-only partners selected for their fit with relevant use cases, capabilities, security features, and more. It also provides direct access to the 8×8 product team for co-development and alignment, joint go-to-market alignment, including co-marketing promotion and demand generation, sales strategy coordination, events, and incentives.
Q: Which company is an inaugural partner of SellWith8?
A: Awaken Intelligence is an inaugural partner of SellWith8. They offer an integration with the 8×8 Contact Center that provides real-time agent guidance and assistance supported by generative AI.
Q: How does the 8×8 Technology Partner Ecosystem transform customer experience?
A: The 8×8 Technology Partner Ecosystem transforms the customer experience by providing seamless, next-generation, native integrations for organisations of all sizes without requiring complex, custom development or exorbitant overhead costs. It encourages innovation and provides enterprises with the solutions they need to provide exceptional experiences to their customers.
Q: What is 8×8 XCaaS?
A: 8×8 XCaaS (Experience Communications as a Service) is an integrated cloud contact centre and unified communications platform. It includes a cloud contact centre, business phone, video meetings, team chat, and SMS capabilities in a single-vendor solution. It offers a resilient, secure, and compliant platform with a financially backed, platform-wide 99.999 per cent uptime SLA.
