As a global leader in communications and IT solutions, NEC has always been at the forefront of innovation and excellence. Today, the company is proud to announce that it has been recognized as the number one provider of small and medium business (SMB) phone systems for eight consecutive years, and as number two globally in the overall unified communications and collaboration (UC&C) segment.
This achievement is a testament to the strength of NEC’s portfolio, the company’s commitment to expanding its global enterprise presence, and its ability to fully satisfy customers.
Since its foundation, NEC has had a rich history in communications, and it has always been dedicated to providing cloud, hybrid or on-premises unified communications solutions for small and medium-sized businesses and enterprises. The UNIVERGE® communications portfolio, including the SL, SV and UNIVERGE 3C® premises-based communication servers as well as the UNIVERGE BLUE® cloud/hybrid offering, is at the core of NEC’s offerings.
MZA’s (www.mzaconsultants.com) reporting on the global Call Control market (excluding Multi-Tenant UCaaS voice solutions) shows that NEC has led all vendors in global shipments in the SMB segment (less than 100 licenses) for the last eight years*. With a present market share of 16% as reported as a Rolling Annual Total as per the third quarter of 2022, NEC is well ahead of all other companies in that segment.
“NEC’s success as a leader in business communications is a clear recognition of the strength of our offerings and the ability to serve together with our Business Partners and our customers worldwide with excellent solutions and services that truly assist with communications challenges our customers are facing today and in the future,” said Ronald Schapendonk, Global Marketing Director for NEC Enterprise Communications.
In addition to its on-premises offering, NEC has also built a powerful UCaaS and CCaaS cloud platform in partnership with Intermedia, a dedicated cloud communications company. NEC’s UNIVERGE BLUE is one of the most comprehensive and powerful UCaaS and CCaaS cloud platform offerings available on the market, with features such as telephony, video conferencing, collaboration, backup, security, file sharing and contact center capabilities within a single solution. Businesses can take advantage of monthly billing and only pay for what they use, with full flexibility to scale up as needed.
UNIVERGE BLUE CONNECT BRIDGE extends on-premises business phone systems to the cloud via mobile and desktop applications while also adding chat, video conferencing, and file sharing and collaboration capabilities. The result is an integrated, all-in-one, UCaaS offering that affords NEC customers the flexibility to communicate and collaborate from anywhere, extends the life and capabilities of their current NEC phone system, and allows them to keep their existing infrastructure while enjoying the benefits of cloud services.
In the end, it is NEC’s commitment to its customers, its ability to offer a wide range of solutions, and its dedication to innovation that have helped it become a global leader in the field of communications and IT solutions. And just like the characters of Harry Potter series, NEC customers can rely on NEC’s ability to support them through their communications lifecycle, and to always be ready to deliver value, regardless of whether they are using on-premises solutions, moving to a hybrid solution, or migrating to the cloud.
* Source MZA Call Control (PBX-IP PBX) Market Reports 2015-2022