Native SIP support enables access to the 8×8 platform for Mitel phone users
8×8, Inc. now offers native support and direct sales for most widely deployed Mitel SIP desk phones, giving organisations using Mitel SIP desk phones streamlined, cost-efficient access to the 8×8 platform.
The addition of Mitel SIP support expands 8×8’s enterprise voice capabilities, ensuring businesses can modernise on their terms. By combining trusted Mitel hardware with the secure, global reach of the 8×8 platform, customers gain access to modern, integrated unified communications and contact centre solutions – without the disruption of device replacements.
Victor Belfor, Global Vice President, Business Development and Strategic Partnerships at 8×8, Inc. comments:
“Physical handsets continue to play an essential role for many enterprises. Mitel has made a tremendous investment in highly automated, cost efficient, environmentally responsible, and TAA-compliant manufacturing. By natively supporting Mitel phones, we give our customers complete access to the 8×8 platform unlocking the power of AI, global scale, and seamless customer and employee experience.”
With SIP-enabled support for Mitel’s leading handsets, including the 6900 Series, customers benefit from lower upfront costs by preserving compatible Mitel devices and accelerated deployments through plug-and-play provisioning.
The 8×8 Platform for CX combines business phone, contact center, chat, video, APIs, and AI in a single, integrated solution – backed by a financially guaranteed 99.999% uptime SLA and global PSTN coverage in 55+ countries. The ability to maintain SIP handsets as physical endpoints provides flexibility for shared spaces, high-compliance industries, and global deployments.
Steve Loebrich, Head of Channel Sales and Distribution at Mitel comments:
“Mitel’s SIP phones are enterprise-grade devices that are trusted by organizations all over the world for their dependability and performance. They are built to last and are designed to deliver secure and timely communication across a range of environments. By working with 8×8 to offer native SIP support, we are ensuring their customers are provided with the same user-friendly experience they have come to expect from Mitel phones – today and into the future.”
Availability
Native support is available globally now for select device models. Current Mitel phone users in the US can also upgrade and purchase new phones for the latest features and improved performance.
Further, to reinforce global supply chain stability, Mitel recently announced the relocation of its IP phone production to Germany, in partnership with Gigaset, leveraging the country’s engineering and manufacturing automation and quality. In addition to shortened lead times for European customers, this provides additional assurance for 8×8 and Mitel customers operating in regulated industries and geographies.
Customers and partners can learn more by visiting 8×8.com/devices.
