In today’s fast-paced business environment, effective communication between fieldworkers and their counterparts is critical. Long-distance communication and jobs that involve physical activity require devices that can withstand harsh conditions, provide seamless connectivity, and ensure real-time updates.
My “local” handyman, who lives 19 miles away, would classify himself as a fieldworker. So would my disabled neighbour’s community nurse. As would the foreman on a building site, or a travelling sales representative. They’re all in the field, touching base using a mobile phone or hands-free device with their head office, customers or agency.
I have known my handyman for a number of years now, and he is really knowledgeable on mobile phones. Robust handsets in particular. He chooses mobile phones based on their long battery life and bouncebackability, because his phone rings red hot all day and he drops it countless times before it becomes unsalvageable, usually when it is in his top pocket and he is leaning over a pond or some other treacherous surface. Whether you are like my hapless handyman, or a careful careworker, or any other type of fieldworker, ultra-resistant devices must have entered into your vocabulary at some point.
Rugged smartphones represent a specialised segment of mobile devices designed to withstand harsh environments and extreme conditions. Unlike typical smartphones, these devices come with enhanced durability features such as reinforced structures, shatter-resistant screens, and water and dustproof capabilities. These devices are often equipped with high-capacity batteries and advanced navigation tools like GPS, making them invaluable for users who require reliable performance in remote locations. Their robust design does not necessarily compromise on technological advancements either; many rugged smartphones offer the latest operating systems, powerful processors, and even high-quality cameras to capture important moments or data in the field. Additionally, they frequently include programmable keys for custom functions, making them exceedingly versatile.
Despite the heavy-duty build, manufacturers of rugged smartphones strive to keep the user experience as seamless as possible. Touchscreens are designed to be accessible even with gloves on, and the devices often support a range of connectivity options including 4G, LTE, and sometimes even 5G for fast data transfer. As these devices become more popular, advancements in rugged smartphone technology continue to emerge, further bridging the gap between durability and modern, high-end smartphone functionality.
UC Advanced asked New Way International’s Head of Sales, Sonny Sahota, for some insights and advice on ultra-resistant devices for fieldworkers.
Seamless Communication is vital
Sonny stated, “Seamless long-distance communication is vital for field operations, where challenges such as unreliable network connections and harsh environments can hinder real-time data exchange. Investing in durable and reliable technology is essential for overcoming these obstacles and maintaining consistent communication. Here at New Way International we have a team of experts skilled in this area. We offer a range of mobile phones ranging from the latest new Samsung enterprise addition through to Nokia, Apple pristine refurbished and other leading android manufacturers. We understand that effective communication between fieldworkers and their central teams is crucial for success, especially when working in remote, challenging environments. Aligning device features with fieldworker needs enhances communication efficiency and operational success. New Way International Ltd is committed to delivering optimal solutions for every communication challenge.”
Recommended Products for Fieldworkers
For fieldworkers, durability is key. Devices like the Samsung XCover 6 Pro and the Samsung XCover 7 are ultra-resistant smartphones built to endure tough environments. With 128GB storage and enterprise-grade security, these rugged phones ensure uninterrupted communication, even in remote areas. For those requiring more functionality, the Samsung Tab Active 4 Pro 5G and Tab Active 5 5G offer enhanced durability, long battery life, and secure 5G connectivity – ideal for field workers needing robust tablets for tasks like data entry, GPS navigation, or reporting. JBL’s rugged, noise-cancelling wireless headsets allow hands-free, clear communication in loud environments, ensuring workers can stay connected while focused on tasks.
• Samsung XCover 6 Pro 128GB Enterprise Edition.
Built for tough conditions, this smartphone offers military-grade durability, IP68 water and dust resistance, and 5G support. Its replaceable battery ensures continuous connectivity, ideal for workers on extended shifts away from charging points.
• Samsung XCover 7 128GB Enterprise Edition.
The XCover 7 is perfect for industries like construction and mining. Its enhanced shock resistance and seamless 5G communication allow workers to stay in touch with their teams, no matter the location.
• Samsung Tab Active 4 Pro & Tab Active 5 128GB Enterprise Editions.
These tablets provide larger screens for reviewing documents, maps, and designs, while offering the same military-grade toughness. With glove-sensitive screens and 5G connectivity, they ensure fast and reliable communication.
Recommended Products for Office-Based Workers
Office-based teams require high-performance devices to stay connected with fieldworkers. A full range of devices, including laptops, smartphones, and tablets, should be considered. High-end options like the Google Pixel or iPhones are ideal for office workers to coordinate seamlessly with their field counterparts. Additionally, noise-cancelling headphones and conference-friendly accessories ensure clear, efficient communication.
Sonny’s Tips for Resellers
When selling to fieldworkers, emphasise the importance of durability, battery life, and secure enterprise solutions. Understanding the working conditions and communication needs of each client helps tailor the best solution. Highlighting features like 5G connectivity, water and dust resistance, and long-term reliability will appeal to customers working in harsh environments.
Offer robust after-sales support, and by selecting the right devices, companies can ensure reliable communication, improving efficiency and safety across field and office teams. Aligning device features with fieldworker requirements enhances communication efficiency and operational success.
