UHDB’s Journey to Unified Comms with Cinos
University Hospitals of Derby and Burton NHS Foundation Trust (UHDB) has partnered with Cinos to update its unified communications (UC) platform. The move aims...
Cardiff Schools Embrace Avaya Cloud Office for PSTN Switch-Off Transition
Cardiff Council is capitalising on the UK's PSTN switch-off to digitally transform the communications systems of its schools with Avaya Cloud Office by Ring...
Transform Meetings with Jabra PanaCast 50 VBS: Ultimate Video Bar System
Most work we do involves teamwork; interacting, informing, brainstorming and put quite simply, we humans need each other. Most studies find that efficiency and...
Zoom’s EMEA Channel Strategy: Unlocking New Opportunities for Resellers
Zoom has recently invested in the channel, and this now forms a key part of its go to market strategy in EMEA – and...
Vonage: The Power of Integrating UC and CC Platforms
Adam Wilson, Director of strategic partnerships (EMEA & APAC) at cloud communications provider Vonage gives UC Advanced his views on enhancing the customer experience.
Integrating...
Evolve IP Partners with F&M Telecommunications
Gloucester-based reseller, F&M Telecommunications, has joined Evolve IP's expanding list of partners, enabling access to a suite of cloud-based collaboration solutions. The partnership supports...
Latest Trends in CX and Contact Centre Automation Revealed by Cavell Research
New research by Cavell reveals that despite the customer experience (CX) industry's rapid adoption of automation, a significant decrease in contact centre agent numbers...
Avocor Launches EDLA OPS: A New Era for Interactive Displays
Avocor has launched the EDLA OPS, a modular Android PC designed to enhance interactive displays in educational and professional environments. The new solution integrates...
8×8 Unveils Latest AI-Powered Platform Enhancements
8x8, Inc. has announced significant enhancements to its integrated cloud platform, introducing voice support to its Intelligent Customer Assistant and extending AI capabilities across...
Double Win for Giacom at Vodafone Awards
Giacom has been honoured with two prestigious awards at Vodafone’s Business Partner Awards 2024, taking top spot in both the Distribution Partner of the...
Pioneering Personal-Professional Blend: Evolve IP’s Anywhere Mobile Launch
Evolve IP, a leading provider of UCaaS collaborations, has launched Anywhere Mobile, a Fixed Mobile Convergence (FMC) solution that integrates desk phone functionality with...
Shure MV7+ Receives OBS Certification for Streamers
Shure's MV7+ microphone has been officially certified for the Open Broadcaster Software (OBS) Project, ensuring it meets the functionality requirements for today's streamers. The...
Nuvias UC Partners with Talkdesk® for AI-Powered CX Solutions
Nuvias UC has expanded its CCaaS portfolio through a partnership with Talkdesk®, Inc., an AI-powered customer experience (CX) technology provider. With this partnership, Nuvias...
Bose Professional Expands Global Presence with Tokyo Office Grand Opening
Bose Professional has celebrated the grand opening of a new sales office and Experience Center in Tokyo, Japan, marking a step in the company's...
Unlocking the Potential of UCaaS Solutions: Value-Add Features
While demand for UCaaS solutions continues to grow, customers are demanding more from their solutions, which is where value-add features come in, as Gavin...
