Nomix: AI to Drive 30% Surge in Digital Commerce by 2027

Nomix Group founder and chairman Colin Jeavons predicts digital shopping spending in Western markets will increase by at least 30 percent by the end of 2027....

Content Guru: UK Police Forces risk missing AI Opportunities

Despite widespread trials, the majority of police forces are holding back on full-scale AI implementation, according to new FOIA findings. UK police forces risk missing...

Recent Omnichannel Enhancements from 8×8

New enhancements from 8x8, Inc., are giving organisations the ability to resolve issues faster, personalise every interaction, and support frontline employees with simplified, AI-driven...
The Cost of the Human Touch

8×8 Research: 1 in 3 Brits would choose AI if it Cut Costs

8x8 has been running a series of surveys across the UK throughout 2025, asking average customers for their thoughts on everything from waiting times...

8×8 sees Surge in AI Adoption

8x8 Voice-led AI, message growth, and platform innovation performance in Q2 FY26 highlight accelerating demand for intelligent, integrated CX at global scale As organisations rapidly...
UK AI spend not yet generating Customer Value

UK AI spend not yet generating Customer Value

Red Hat’s latest research, based on insights from UK IT leaders and AI engineers, shows: 83% of respondents agree the UK has the potential...

New Telecommunications Charter to crack down on Scam Calls and Fraud

Spoofed numbers to be blocked in crackdown on scammers  Scammers faking numbers to trick the public will be exposed in a major upgrade of mobile...

New Cloudbrink AI Platform: Safe, Compliant and Lightning-Fast AI Adoption

Cloudbrink AI Platform gives IT and Security teams the control, visibility and performance needed to ensure safe AI Adoption in the enterprise. Cloudbrink has launched...

NVIDIA Nemotron Open Technologies to support Zoom’s AI Companion 3.0

Zoom Communications, Inc. and NVIDIA are working together to deliver faster, higher-quality, and customisable AI to the enterprise. Zoom’s federated architecture is to expand to...

NFON Nia FrontDesk: AI-supported inbound Call Management with Maximum Efficiency

NFON is leading business communication into the future, delivering AI excellence at speed, with the launch of Nia FrontDesk, an AI-supported inbound call management system Nia FrontDesk...

Cisco 51.2T Routing Systems for AI Workloads achieved with new Silicon One P200 Chip

Powered by the new Silicon One P200 chip, Cisco’s 8223 routing systems enable seamless 'scale-across' architectures that connect AI clusters across multiple data centers. The...

Cranfield University Research: AI can speed up Disaster Response Decisions

In an unfolding disaster situation, quick decisions need to be made on how to respond and where to direct resources, to preserve life and...

DE-CIX launches “World’s First” Fully-integrated AI Internet Exchange

First dedicated AI-IX (AI Internet Exchange) designed for seamless interconnection between intelligent agents, next-gen networks such as 5G advanced and LEO satellites, and real-world...

Turnitin now includes AI Bypasser Detection

New detection feature helps educators detect potential AI misuse The AI bypasser feature has been trained and tested to support interactions in English...

Black Friday/Cyber Monday: “Consumers want Help, not Hype” 

Sinch AB has released new global research ahead of the 2025 Black Friday and Cyber Monday season. The research reveals a clear paradox that brands...