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AI Adoption at Scale: Visibility is the First Line of Defence
This article first appeared in UC Advanced magazine issue #23.
Across industries, enterprises are scaling AI at record speed; automating workflows, enhancing customer experiences, and...
Back from Holiday? Look and Lock before you Log in
Today is considered the first major working day of the year for many, with a significant proportion of the workforce expected to have resumed their jobs...
Lenovo IDC: Agentic AI to double workforce productivity by 2027
Lenovo commissioned research by IDC, which produced the white paper “Realizing ROI from Agentic AI” published in August 2025.
According to IDC, enterprises are already...
GammaUCX: The Voice Network connecting Cloud Communication Services
Gamma Communications plc (Gamma) has launched GammaUCX, a voice network that brings voice, control and flexibility together in one place. It gives IT teams...
OpenAI First Report: How Enterprises adopt AI and what Workers are Gaining
OpenAI have released their first "The state of enterprise AI report", sharing a comprehensive look at how enterprises are adopting AI, what workers say...
Nomix: AI to Drive 30% Surge in Digital Commerce by 2027
Nomix Group founder and chairman Colin Jeavons predicts digital shopping spending in Western markets will increase by at least 30 percent by the end of 2027....
ILSR Report: Amazon US is Harming Local Economies
The ILSR - the Institure for Local Self Reliance - is a USA-based nonprofit organisation focused on building strong, community-driven local economies. Its mission is...
Content Guru: UK Police Forces risk missing AI Opportunities
Despite widespread trials, the majority of police forces are holding back on full-scale AI implementation, according to new FOIA findings.
UK police forces risk missing...
Recent Omnichannel Enhancements from 8×8
New enhancements from 8x8, Inc., are giving organisations the ability to resolve issues faster, personalise every interaction, and support frontline employees with simplified, AI-driven...
Principle Networks Delivering Real Environmental Impact
IT services provider Principle Networks has achieved a sustainability milestone by funding the planting of 2,000 trees through its partnership with Carma, a B-Corp...
8×8 Research: 1 in 3 Brits would choose AI if it Cut Costs
8x8 has been running a series of surveys across the UK throughout 2025, asking average customers for their thoughts on everything from waiting times...
8×8 sees Surge in AI Adoption
8x8 Voice-led AI, message growth, and platform innovation performance in Q2 FY26 highlight accelerating demand for intelligent, integrated CX at global scale
As organisations rapidly...
UK AI spend not yet generating Customer Value
Red Hat’s latest research, based on insights from UK IT leaders and AI engineers, shows:
83% of respondents agree the UK has the potential...
8×8 adds Native SIP Support for Mitel Phones
Native SIP support enables access to the 8x8 platform for Mitel phone users
8x8, Inc. now offers native support and direct sales for most widely...
TD SYNNEX expands ESG portfolio with IT Accessories from dbramante1928
New agreement brings responsibly made mobile and laptop accessories to partners across Europe
TD SYNNEX has a pan-European agreement to offer environmentally responsible mobile, laptop,...
