Partner Sites
AI is Transforming the Contact Centre, but the Human Connection Still Matters
Chris Goodwill, Business Development Director, EMEA and APAC at TTEC Digital, explains below that whilst AI is transforming the contact centre, the human connection...
It’s Here!! Owl Labs State of Hybrid Work 2026 Report is Out
By far one of the most insightful reports into ways of working for Unified Communicators, Collaborators, Bosses, HR Professionals, Employees, Part-Timers, Meeting Attendees, Hybrid...
Comms Council UK Clears Path for Telcos to Share Fraud Intelligence
New cross-industry guidance gives telecoms providers the green light for data-sharing to combat fraud.
CCUK has published data-sharing guidance
developed in collaboration with the...
Cambium Networks Ltd Files Notice of Intention to Appoint Administrators
The UK Fibre Connectivity Forum says Wireless UK broadband company Cambium Networks Ltd (“Cambium”) filed a Notice of Intention to appoint an administrator on...
Report: Organisation AI Tools now Run with Little to No Supervision
Reco is a cybersecurity company focused on securing the use of SaaS applications and AI inside organisations. It has increasingly positioned itself around AI-agent...
8×8 Survey: UK CIOs Accountable for AI Failure But Lack Data to Govern
Technology leaders struggling with an accountability gap between AI adoption and governance infrastructure
Half of UK technology leaders say the CIO (Chief Information Officer) is...
Poor Cloud Connectivity is Holding Back Enterprise AI Adoption
The Real Barrier to AI Adoption: Enterprises Lose More Than a Full Working Day Every Week to Troubleshooting Cloud Connectivity
New DE-CIX research finds that...
Redsquid AI Services Launched
Redsquid has launched Redsquid AI Services, a strategic AI transformation practice designed to help organisations move beyond experimentation and embed artificial intelligence securely into...
Logitech: More Progress Made on Sustainability Goals
Logitech has announced the progress it is making against its sustainability goals with the release of its Fiscal Year 2026 Impact Highlights Report. Notably,...
Personalised Audio Demand sees EPOS Hit One Million Download Milestone
In an era of customised choice, headset and speakerphone manufacturer EPOS, has seen demand for more tailored audio experiences continue to intensify - triggering...
Built for the Age of AI: The EPOS IMPACT 1000 Makes Every Word Count
In this day and age, getting the clarity right matters more than it ever has. Whether you are on a multi-person call or speaking...
CX Horizons: The State of CX in 2026
The State of CX in 2026 report, released by the CX Network in association with Genesys, is worth a read. The report presents and...
FARx CEO: AI-based Synthetic Voice Detection needed to Reduce Fraud
UK Finance is the trade association for the UK banking and financial services industry. Formed in 2017 through the merger of several industry bodies,...
Jabra Research: Half of Brits forget their Colleagues working Remotely
Hybrid meetings create a two-tier workplace in the UK, as half of Brits admit forgetting about their remote colleagues
Hybrid working may have become a...
AI Costs? Use the Pega AI Token Cost Calculator to Find Out
Pega can reduce or eliminate ‘AI Token Tax’ with an efficient way to build and run Agentic Workflows
Pega Infinity 26 (available Q3) provides predictable...
