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The Future is Now: AI-Powered Contact Centres Redefining Customer Service

Content Guru has announced a significant expansion of its brain AI portfolio. The enhancements include new generative AI services and support for OpenAI’s GPT-4...

Empowering Businesses: Microsoft and Cohesity Enhance Data Security

Cohesity has strengthened its partnership with Microsoft to enhance data recovery and response speeds in Microsoft 365 environments. Using native APIs of Microsoft 365...

A Revolutionary Alliance: Green IP and Evolve IP Set to Transform Cloud Communications

Green IP, a sustainable cloud communications reseller, has partnered with global collaboration service provider Evolve IP to create a green ecosystem business model. The...

Innovative Audio Solutions for the Modern Professional: Lenovo and EPOS Lead the Way

Lenovo and EPOS have entered into a strategic agreement to offer high-quality audio solutions for business professionals. The partnership will leverage both brands' strengths...

Process Mining Redefined: Celonis and Symbio Merge for a New Era of Efficiency

Celonis has acquired Symbioworld GmbH, an AI-driven Business Process Management (BPM) software provider. The companies have unveiled an enhanced version of the Process Cockpit,...

Transforming Telecom: Vodafone’s New Era of Innovation

Vodafone has announced a strategic partnership with Accenture to commercialise its shared operations, aiming to accelerate growth, enhance customer service, and drive efficiencies. This...

Unlock the Future of Media Management: Uniguest’s Cloud-Hosted MediaStar

Uniguest has launched Media Manager 12, the latest update for its IPTV and AVoIP software, MediaStar. The new release offers a cloud-hosted option, enabling...

Innovating the Modern Workplace: Lightware’s Partnership with GPA

Lightware Visual Engineering has joined the Global Partner Program of Global Presence Alliance (GPA). The collaboration will enhance Lightware's ability to deploy, deliver and...

Unleashing Adaptive DDoS Protection: Your Ultimate Weapon Against DNS Attacks

NETSCOUT Systems has launched Adaptive DDoS Protection for Arbor Edge Defense (AED). The aim is to guard ISPs and enterprises from escalating DNS water...

Sol Distribution Partners with Sangoma Technologies for Unified Communication Solutions

Sol Distribution has announced its official partnership with Sangoma Technologies, a worldwide leader in communication solutions. The partnership aims to push new unified communication...

India’s AI Revolution in Customer Experience: Avaya Leads the Way

Avaya is experiencing growing momentum for its customer experience solutions in India, driven by enterprises eager to integrate artificial intelligence (AI) into their customer...

Fueling Innovation: MicroTCA 3.0 Raises the Bar for Performance

PICMG has ratified the MicroTCA.0 specification Revision 3.0. This latest release improves system performance by defining 100 GbE and PCIe Gen 5 fabrics, addressing...

Clari Soars as a ‘Strong Performer’ in Cutting-Edge Conversation Intelligence

Clari has been named a Strong Performer in "The Forrester Wave: Conversation Intelligence For B2B Revenue, Q4 2023" report. The report praises Clari's Conversation...

A Breakthrough in Cloud Contact Centre Solutions: Unveiling a New Era of Customer Experience Technology

Content Guru has partnered with digital transformation specialist, Exchange Communications, in a strategic UK alliance. The partnership allows Exchange Communications to deliver Content Guru's...

Say Goodbye to “Zoom Fatigue” with Yamaha’s Superior Conferencing Quality

As businesses strive for better communication and increased productivity, audio quality in meetings becomes crucial. Companies like Yamaha are leading the way in providing...

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