Bellevue Syrene elevates Guest Experience with Philips MediaSuite TVs

The five-star Bellevue Syrene hotel in Italy has chosen PPDS’ Philips MediaSuite TVs to give guests a modern, personalised in-room entertainment experience.

Housed in the popular tourist destination of Sorrento in Southern Italy, and offering breathtaking views of the Bay of Naples, the cliff edge Bellevue Syrene is a truly remarkable boutique destination, offering the perfect blend of historical heritage and modern luxury to guests.

With 51 guest rooms and suites, each meticulously designed with a sophisticated blend of modern and antique furnishings, the hotel owners sought to modernise its ageing and restrictive television system by investing in a new ‘state of the art’, fully connected and centrally managed hospitality display network.

In partnership with trusted local integration specialist, Meginet, key requirements for the project included 4K UHD display quality and the ability to provide guests with a personalised entertainment experience, offering access to their preferred streaming services, apps and on demand content from the comfort of their room.

A fleet of 70 4K UHD Philips MediaSuite TVs – ranging from 43” to 65” – was selected and installed inside all hotel rooms, with additional units added for larger suites.

One of the standout features influencing the hotel’s decision was the inclusion of the cast feature built directly into Philips MediaSuite TVs. First introduced on Philips MediaSuite in 2019, this allows guests to wirelessly share their favourite movies, TV shows, music, photos and even business presentations directly from their personal devices to the TV.

The Philips MediaSuite TVs solution offers guests the ability to securely connect their smartphone or tablet to the TV using a unique QR code and instantly cast content, such as Netflix and Amazon Prime Video, at the touch of a button.

Centrally Managed

Philips MediaSuite TVs provide the Bellevue Syrene’s AV and IT teams with complete control over the hotel’s display network using PPDS’ CMND platform. Centrally managed and fully customisable to reflect the hotel’s unique brand identity, the platform enables regular software updates, security enhancements and new features to be scheduled and deployed remotely as they become available, reducing maintenance demands.

All TV login information is also automatically deleted upon checkout, adding further time and cost efficiencies.

Furthermore, Bellevue Syrene staff can now enhance their direct communications with guests either on a collective or personalised basis, by creating and displaying content on the TV screen, such as welcoming messages, in house information, check out details, marketing, and more.

author avatar
Trish Stevens Head of Content
Trish is the Head of Content for In the Channel Media Group. [email protected]
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