Sinch Jonas Dahlberg is now acting CEO

Sinch AB has appointed Jonas Dahlberg as acting Chief Executive Officer (CEO), effective immediately. 

It was announced in early May that Laurinda Pang would step down as CEO of Sinch.

“I’m incredibly proud of what we have accomplished as a team. We transformed from acquired stand-alone companies, into a more integrated company, strengthened profitability and reignited growth. Jonas is ideally positioned to lead Sinch into the future. I fully support this transition and the Board’s decision to accelerate the succession timeline as the company enters its next chapter,” said Laurinda Pang

Following continued discussions between the Board, Laurinda and Jonas, the Board determined that transitioning to an acting CEO is the right step to support Sinch’s next phase of execution and growth.

“Over the past several years, Sinch has transformed into a more profitable business, with an integrated customer offering, poised for growth. The Board believes this leadership transition will build on and accelerate that momentum and we are fully aligned with both Laurinda and Jonas on the path forward,” said Erik Fröberg, Chairman of the Board. He continues: 

“Jonas has been deeply involved in the company’s transformation and strategy execution for the past year. He is an accomplished CEO with experience from leading large international organizations in tech enabled services. The Board has great confidence in his ability to lead Sinch during the next phase of development.” 

Jonas Dahlberg

Jonas Dahlberg joined Sinch as Chief Financial Officer in April 2025. Prior to joining Sinch, he served as CEO of Transcom, a global customer experience outsourcer. He also served in various executive positions at Sweco and McKinsey & Company. 

“During the last few years, Sinch has developed into a leading global cloud communications platform under the leadership of Laurinda. We are now well positioned to accelerate growth as the customer communication infrastructure for the AI economy. I’m excited to continue working with our talented teams to execute on our priorities: deliver value to our customers, drive innovation and create value for our shareholders,” said Jonas Dahlberg.

Laurinda Pang will continue to support the company until a permanent successor is appointed by 31 December 2026, or earlier.

Related Post: Sinch launches Voice Relay

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Trish Stevens Head of Content
Trish is the Head of Content for In the Channel Media Group. [email protected]
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