Salesforce add 30 new Capabilities that take Slackbot from “Personal Agent to the Ultimate Teammate”

Salesforce have added 30 new capabilities that take Slackbot from personal agent to the ultimate teammate.

Here’s what’s new:

New meeting transcription and note taking capability. Slackbot can act across enterprise systems the moment the call ends.
Slackbot travels across the user’s desktop in real-time, understanding the context of the work being embarked upon. Slackbot can take action across enterprise apps, with the permissions and
governance already established in Slack.
New reusable AI-skills let teams define a task once, such as the inputs, the steps, the exact output, and can run it anytime, automatically. Slackbot recognises when a prompt matches a skill and applies it without being asked. Super users can build the standard for everyone.
As a new MCP client, Slackbot can now route work or prompt questions to Agentforce or any agent
or app in the enterprise. Employees do not need to know which system handles which task as the Slackbot finds the right path and gets it done.
Small businesses now have native customer management built into Slackbot, and it reads channels, understands what happened, and keeps deals, contacts, and call notes up to date
automatically.
User can start inside Slack, and scale up to Salesforce when ready, thus no migrations or
starting over is required.
For enterprise teams on Salesforce, Slackbot can now be the conversational interface for the full
Customer 360, from update opportunities, research accounts, route cases, and trigger workflows
through conversation, without opening a single Salesforce application.
New skills — including deep research and voice input — extend what Slackbot can do across every
role and every team. Shareable prompts let anyone save and share their best instructions with
teammates. And with memory, Slackbot learns how users work: their preferences, their
workflows, their shortcuts — getting sharper every time they use it.