The Magdi Yacoub Heart Foundation, an Egyptian NGO, has partnered with Avaya to power communications at its upcoming healthcare facility in Cairo.
Integrated by Summit Technology Solutions, the Avaya technology will support seamless collaboration across the facility, enhancing patient care and safety, and enabling telemedicine. The new centre aims to triple outpatient capacity to 12,000 annually, with a focus on congenital heart disease treatment.
The technology also facilitates remote learning for healthcare professionals and improves customer service in the contact centre. The partnership was announced at GITEX Global 2023.
- The Magdi Yacoub Heart Foundation has chosen Avaya technology to power communications at its new healthcare facility in Cairo.
- The new facility will triple the number of outpatients that the foundation can serve and will be able to treat up to 12,000 patients annually.
- The Avaya technology will enable seamless collaboration between 1,500 users, enhance patient care, and facilitate remote teaching and demonstrations.
Transforming Egyptian Healthcare with Advanced Technology
In a progressive move for Egyptian healthcare, the Magdi Yacoub Heart Foundation has confirmed its plans to utilise Avaya technology at its under-construction Global Heart Centre in Cairo. This advanced healthcare facility, with its state-of-the-art cardiovascular care, is set to dramatically increase the number of outpatients the foundation can cater to.
Seamless Collaboration for Optimal Care
This initiative, facilitated by Summit Technology Solutions, an Avaya Diamond partner, will underpin every communication layer at the new facility. The technology deployed will enable seamless collaboration amongst 1,500 users, including medical, support, and administrative staff. Furthermore, a contact centre built on the same platform will ensure efficient patient service across various channels.
Telemedicine Revolution
This revolutionary telemedicine initiative will allow the centre to provide medical support across the continent. With the ability to treat up to 12,000 patients annually, the facility will significantly enhance the care for newborns with congenital heart disease.
The Ultimate Integrated Healthcare Ecosystem
This comprehensive communication solution, when completed, will seamlessly integrate with the facility’s health information system. This integration is set to simplify internal communications, improve care team coordination, and increase patient safety. The high level of security, reliability, and performance makes this a truly world-class initiative.
Enhancing Professional Skills
Another noteworthy aspect of this initiative is its contribution to professional development. The facility will be linked to the foundation’s academy, aiming to upskill approximately 1,750 healthcare professionals. This connection will enable remote demonstrations and live teaching across the campus.
“In addition to improving access to quality care, the Magdi Yacoub Heart Foundation is integrating research, innovation, and training in a way that is unprecedented in the region. We are proud to be supporting the foundation as it expands its ability to deliver life-saving treatment,” said Nidal Abou-Ltaif, SVP – Global Head of Sales, Avaya, and President, Avaya International.
Final Thoughts
This strategic collaboration between the Magdi Yacoub Heart Foundation, Avaya, and Summit Technology Solutions, is a game-changer for healthcare in Egypt. The innovative use of technology to streamline processes and improve patient care underlines a profound shift in the healthcare landscape. The initiative promises not only to transform patient experiences but also to provide unparalleled learning opportunities for healthcare professionals. This partnership demonstrates how technology can be effectively leveraged to make significant strides in healthcare provision. Ultimately, this project will serve as an inspiring model for other healthcare institutions across the globe.
FAQ
Q: What is the Magdi Yacoub Heart Foundation?
A: The Magdi Yacoub Heart Foundation is an NGO dedicated to offering free-of-charge medical services to the Egyptian people.
Q: What is the purpose of the new Magdi Yacoub Global Heart Centre in Cairo?
A: The purpose of the new Magdi Yacoub Global Heart Centre in Cairo is to triple the number of outpatients that the foundation can serve, deliver advanced cardiovascular medical care, enhance treatment for newborns with congenital heart disease, and enable telemedicine support across the continent.
Q: What technology is being used to power communications at the new healthcare facility?
A: Avaya technology, integrated by Summit Technology Solutions, is being used to power communications at the new healthcare facility.
Q: How many users will the Avaya technology support?
A: The Avaya technology will support seamless collaboration between 1,500 users, including doctors, support staff, and administrative staff.
Q: What is the purpose of the contact centre deployment at the facility?
A: The contact centre deployment built on the same platform will enable agents to effectively serve patients across a range of channels.
Q: How will the Avaya technology streamline internal communications at the facility?
A: The Avaya technology, with direct integration with the facility’s health information system, will streamline internal communications to simplify complex processes, improve care team coordination, and increase patient safety.
Q: How will the new facility contribute to upskilling healthcare professionals?
A: The new facility, through enhanced multi-location communications, will connect with the foundation’s academy and contribute to upskilling around 1,750 healthcare professionals. Surgery rooms will be linked with lecture halls via video communication to enable remote demonstrations and live teaching.
Q: What is Avaya’s role in this partnership?
A: Avaya is providing the technology and support to power communications at the new healthcare facility.
Q: What is the significance of the partnership between the Magdi Yacoub Heart Foundation and Avaya?
A: The partnership between the Magdi Yacoub Heart Foundation and Avaya is significant as it will expand the foundation’s ability to deliver life-saving treatment and improve access to quality care.
Q: Where was the announcement of the partnership made?
A: The announcement of the partnership between the Magdi Yacoub Heart Foundation and Avaya was made at the 2023 edition of GITEX Global.
Q: Where can Avaya be visited during GITEX Global?
A: Avaya can be visited at its stand in Zabeel Hall, Dubai World Trade Centre, between October 16 and 20, 2023.
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[KEYWORDS]: Egyptian healthcare, Magdi Yacoub Heart Foundation, Avaya technology, Summit Technology Solutions, Global Heart Centre, seamless collaboration, telemedicine, integrated healthcare ecosystem, professional development
[METADESCRIPTION]: Explore how the Magdi Yacoub Heart Foundation in Egypt is revolutionizing healthcare with advanced technology, including Avaya solutions, to enhance patient care and professional development.
[SLUG]: transforming-egyptian-healthcare-with-advanced-technology
[IMAGE-TITLE]: Egyptian-healthcare-technology
[ALT-TEXT]: Advanced healthcare technology in Egypt
[CAPTION]: The Magdi Yacoub Heart Foundation’s Global Heart Centre is set to transform Egyptian healthcare with the help of Avaya technology.
