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Revolutionizing Contact Centre Engagement: Meet 8×8’s New VP, Chris Angus

8x8 Enhanced Customer and Employee Experiences

8x8's recent innovations aim to enhance customer and employee experiences, offering AI-powered voice self-service and improved contact centre interactions.

Integrated cloud contact centre and unified communications provider, 8×8, has appointed Chris Angus to the newly established role of VP, EMEA Contact Centre Engagement.

With a focus on growing and refining 8×8’s EMEA contact centre profile, Angus will lead strategy, support sales, and cultivate customer and partner relationships. His past success as a senior sales team member, where he consistently exceeded targets, makes him a promising fit for this strategic position.

An Exciting New Appointment

8×8 has announced the creation of a novel role, VP, EMEA Contact Centre Engagement, which is now being filled by Chris Angus.

A New Chapter for Chris Angus

Chris Angus is no stranger to 8×8. Previously, he was an integral part of their sales team. Now, he’s stepping into a new role that will require his expertise in a variety of areas.

His responsibilities will encompass enhancing 8×8’s contact centre profile within EMEA, spearheading contact centre growth initiatives, and guiding EMEA contact centre strategy.

Additionally, he will assist the sales function and collaborate closely with existing customers and partners to strategically position the company and foster relationships.

High Expectations

Jamie Snaddon, the MD of 8×8 MEA, expressed his anticipation for Chris’s performance in the new role. Commenting on the appointment, he said:

“Prior to this appointment, Chris led our Commercial sales team for 10 years and smashed his targets. I can’t wait to see what he achieves in this new role.”

It’s clear that there are high hopes for Chris and what he will bring to this new position.

Final Thoughts

The creation of the VP, EMEA Contact Centre Engagement role at 8×8 demonstrates the company’s commitment to evolving and expanding its contact centre operations within the EMEA region.

With Chris Angus at the helm, a veteran of the company known for exceeding his targets, it’s an exciting time for the company. We’ll be keeping a keen eye on how this appointment influences 8×8’s strategy and growth moving forward.

FAQ

Q: Who has taken on the newly created role of VP, EMEA Contact Centre Engagement at 8×8?
A: Chris Angus has taken on the newly created role of VP, EMEA Contact Centre Engagement at 8×8.

Q: What will be Chris Angus’ responsibilities in this role?
A: Chris Angus’ responsibilities in this role will include focusing on increasing and evolving 8×8’s contact centre profile within EMEA, supporting contact centre growth initiatives, leading on EMEA contact centre strategy, providing contact centre sales support to 8×8’s sales function, as well as working with existing customers and partners to position strategy, understand customer/partner needs, and develop relationships.

Q: What was Chris Angus’ previous role at 8×8?
A: Chris Angus was a senior member of the sales team at 8×8.

Q: What did Jamie Snaddon, 8×8 MEA MD, say about Chris Angus’ appointment?
A: Jamie Snaddon, 8×8 MEA MD, said, “Prior to this appointment, Chris led our Commercial sales team for 10 years and smashed his targets. I can’t wait to see what he achieves in this new role.”

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