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Nuvias UC Tech Talks 20 May 2025: Reserve your Place
Register here
Last year, Nuvias UC set a clear objective: ensuring that every attendee left with more knowledge or opportunities than they arrived with.
This year,...
Red Flags: Secure Your Contact Centre Against Threats
One of the best things about a contact centre is its ability to provide customers with a seamless, multi-channel support experience, allowing them to...
Colt Technology: 1 in 5 global firms spend US$750k+ on AI
The latest Colt Technology research finds one in five global firms spends US$750,000 or more on AI annually, and finds US and Japanese businesses...
Vonage Global Customer Engagement Report 2025
Finally, we have a meaty report, with a substantial group of respondents, 7,077 customers, and with a global view, 17 global markets to be...
Ravical: More UK Businesses are Consulting AI chatbots before their Accountants
Nearly two-thirds (64%) of UK businesses are now consulting public AI chatbots such as ChatGPT for financial advice before speaking with their accountant, according...
8×8 Research: 1 in 3 Brits would choose AI if it Cut Costs
8x8 has been running a series of surveys across the UK throughout 2025, asking average customers for their thoughts on everything from waiting times...
Choosing the Right Jabra PanaCast Video Conferencing System
This article first appeared in UC Advanced magazine issue #19.
Here at UC Advanced, we were blessed to encounter “Chief Evangelist” at Jabra, Josh Blalock....
Today is CX Day 2025, part of National Customer Service Week. What does it...
It’s National Customer Service Week in the UK, and we get the views from two 8x8 industry stalwarts: Lisa Orford, Global Vice President of...
Grasp the Full Potential of AI in under 15 minutes with Dell
Dell has designed an 8-part video series, released every Tuesday at 9am (GMT-5 hours)
Hosted by John Roese, Dell’s Global Chief Technology and...
8×8 aces UK University Clearing in 2025
This article first appeared in UC Advanced magazine issue#20.
In the UK, Clearing is a process where students who have not secured a university place,...
Stretchable Sweat-Activated Yarn Batteries for Textile Electronics
Researchers have developed stretchable sweat-activated yarn batteries with stable power output during dynamic stretching. Integrated into textiles, they could power wearable electronics like headlights...
Visualsoft: Prime Day “Halo Effect” results in average uplift of over 53%
+53.8% = average uplift across top-performing retail categories during Prime Day 2025
+45.8% = average uplift across the same categories over the past...
Could Four be the New Five?
Regular UC Advanced readers may remember Owl Labs State of Hybrid Work report in 2024 in issue 12, where we encountered some fabulous work-life...
DE-CIX: Scaling AI Must Start with Infrastructure
This article originally appeared in UC Advanced issue #17.Following on from UC Advanced March issue, which covered DE-CIX CEO Ivo Ivanov’s thoughts on Mobile...
Esports Market Set to Rocket
In the past decade, esports has transformed from a niche gaming activity into a global phenomenon, fostering unprecedented levels of collaboration and social interaction....
