A group of diverse professionals working with artificial intelligence technology in an office.

Unlocking the Potential: Creating Digital Workplaces with IT, AI, and IoT

Richard Evans, Chief Technology Officer at Cinos talks through the innovative technologies that will improve the workplace. Due to the many advances and new developments...
Jabra Launches AI-Powered ClearSpeech for Contact Centre Professionals

Jabra Launches ClearSpeech for Contact Centre Professionals

Jabra has launched Jabra ClearSpeech, a cutting-edge AI-powered solution designed to enhance call quality by suppressing unwanted noise. The technology, integrated into Jabra Engage...
Nokia and Lenovo Join Forces to Revolutionise Data Centre Solutions

Nokia and Lenovo Join Forces for Data Centre Solutions

Nokia and Lenovo have teamed up to create advanced data centre networking and automation solutions tailored for AI and ML workloads. Their collaboration integrates...

Virtual Coworking Made Easy with Zoom IQ

Zoom has announced the expansion of Zoom IQ, a smart companion that enhances collaboration by summarising chat threads, organising ideas, drafting content, creating meeting...

AI Summit 2024: Exertis Enterprise Demonstrates Future of AI

The AI Summit 2024, held in London on 12-13 June, was a remarkable event that saw Exertis Enterprise showcase its latest innovations in artificial...

ServiceNow and Boomi Commit to Elevate Customer Experiences

ServiceNow and Boomi have announced a strategic collaboration to enhance customer experiences through AI-powered self-service. Leveraging ServiceNow's solutions, Boomi aims to provide streamlined customer...
Zoom introduces new privacy tools for data control, data storage, and retention policies.

Zoom IQ new features: AI assistant to unlock productivity

Zoom has launched new AI-powered features for Zoom IQ, its virtual assistant that uses generative AI to enhance productivity and collaboration. The Meeting Summary...
Top Contact Centre Trends

Top Trends in Contact Centres

UC Advanced caught up with three experts in the Contact Centre arena, Laura Ball CX AI Lead, EMEA at Zoom; Myles Leach, UK Managing...
Discover how AI is transforming insurance in 2023. From claims processing to customer engagement, explore the benefits and concerns.

AI in Insurance: Addressing Concerns and Future Prospects

The insurance sector may be in line to be the first major industry to benefit from Gen AI The three-year pandemic, followed by a mind-blowing...
Jabra Unveils AI-Driven Intelligent Meeting Experiences at InfoComm 2024

Jabra PanaCast 50: First Certified device for Microsoft’s Intelligent Speaker functionality

Jabra is enhancing hybrid meeting experiences with its AI-powered PanaCast 50 video bar, the first certified front-of-room device for Microsoft’s Intelligent Speaker functionality. The...
Exabeam Unveils Latest Cybersecurity Innovations with LogRhythm Merger

Exabeam Unveils Latest Cybersecurity Innovations

Exabeam has announced its first quarterly product release, introducing LogRhythm Intelligence, a new offering that blends Exabeam's AI capabilities with LogRhythm's self-hosted SIEM platform...
8x8 Launches AI-Powered Solution Ballot It! to Boost Voter Engagement in UK Elections

8×8 Ballot It! set to boost Voter Engagement

8x8, an integrated cloud contact centre and unified communications platform provider, has launched an AI-powered self-service solution named Ballot It! The tool aims to...

Five9 Introduces End-to-End AI Suite for Transforming Enterprise CX

Five9 has announced a new addition to its Genius AI Suite, aiming to revolutionise enterprise Customer Experience (CX) with an end-to-end AI process that...
Exertis AI Solutions for Businesses

Exertis AI: Innovation for Competitive Edge

Exertis is a value-added IT distributor that specialises in providing cutting-edge technologies to businesses of all sizes. Their experts help businesses navigate the complex...
Discover actionable insights from Zoom's 2023 AI Summit. Learn how to implement ethical AI and enhance customer and employee experiences responsibly.

From Hype to Reality: Practical AI Lessons from Zoom Summit

Earlier in the year, Zoom convened its 2023 World Transformation Summit, bringing together business executives, artificial intelligence (AI) practitioners and thought leaders across industries.  The...